Console scrolling to the left, can't get to settings to attempt reset

Discus and support Console scrolling to the left, can't get to settings to attempt reset in XBoX on Consoles to solve the problem; Tonight my console scrolls to the left. It isn't the controller, it seems to be the actual console. We have tried 2 separate controllers and even a... Discussion in 'XBoX on Consoles' started by JasmineFolz, May 24, 2020.

  1. JasmineFolz
    JasmineFolz Guest

    Console scrolling to the left, can't get to settings to attempt reset


    Tonight my console scrolls to the left. It isn't the controller, it seems to be the actual console. We have tried 2 separate controllers and even a cell phone attempting to log in. The console is 5 months old and adult owned, it is the 1S all digital edition.
    I turned it off by holding the button in. I unplugged it for 5 min and plugged it back in. I cannot login to my account at this point and I cannot make it go to the right to get to the settings menu to do a reset. Anyone have any suggestions?

    :)
     
    JasmineFolz, May 24, 2020
    #1
  2. ComputingParrot Win User

    Console scrolling to the left, can't get to settings to attempt reset

    Hello, We are sorry for the problems you are having. Have you tried holding the power button for 10 seconds? It resets your console and it might help. If not you might have a controller problem.
  3. JasmineFolz Win User

    Console scrolling to the left, can't get to settings to attempt reset

    No kidding. Yeah, I got this broken xbox :mad:
  4. Fear Iran Win User

    Console scrolling to the left, can't get to settings to attempt reset

    This should help or either update your controller through the settings.
  5. JasmineFolz Win User

    Console scrolling to the left, can't get to settings to attempt reset

    It has something to do with my tv and xbox connection. I switched the console to a different tv and it seems to be fine now. It's odd though bc it has been connected to the same tv with no problems since we got it? (TV is a new Samsung.)
  6. JasmineFolz Win User

    Console scrolling to the left, can't get to settings to attempt reset

    As I mentioned, I already tried holding the power button. Also...unless both of my controllers and my cell phone (which I am using to type this) all broke at the same time, it is the console. As I mentioned in the initial explanation...
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Console scrolling to the left, can't get to settings to attempt reset

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