Console scrolling issue

Discus and support Console scrolling issue in XBoX on Consoles to solve the problem; Hello everyone. Having some issues with scrolling on my XB1, when I am in the main menu and try to scroll to the right, I can’t, same with trying to... Discussion in 'XBoX on Consoles' started by Kyladoodle, Nov 10, 2021.

  1. Kyladoodle
    Kyladoodle Guest

    Console scrolling issue


    Hello everyone. Having some issues with scrolling on my XB1, when I am in the main menu and try to scroll to the right, I can’t, same with trying to scroll down in the menu that leads to settings. I’ve tried multiple controllers and resetting the console and had no resolution. Has anyone had this happen to them before and found a solution? Thanks

    :)
     
    Kyladoodle, Nov 10, 2021
    #1
  2. Jesse E' Win User

    Console scrolling issue

    Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    First to update the controller https://support.xbox.com/en-US/help/hardware-ne....

    If that doesn't help, I'll suggest you try doing a factory reset keeping games and apps on your console. This will refresh the console and remove all potential bugs without deleting any game data.

    - Press the Xbox button to open the guide.

    - Select Profile & system > Settings > System > Console info.

    - Select Reset console.

    - Choose Keep Games and Apps

    Once that is done, you'll need to sign into the console using your Microsoft account credentials. If the issue is with your console, that should fix it.

    Hope this helps.
  3. Kyladoodle Win User

    Console scrolling issue

    I found the menu fine but can't fine an option to unsync/disconnect
  4. Jesse E' Win User

    Console scrolling issue

    Yes

    - Press the Xbox button to open the guide.

    - Select Settings.

    - Select All Settings.

    - Under Kinect & devices, select Devices & accessories.
  5. Kyladoodle Win User

    Console scrolling issue

    Hi Jesse.

    I’ve tried multiple controllers and resetting the console. I had to connect remotely from my pc to do it. This didn’t work :(.
  6. Jesse E' Win User

    Console scrolling issue

Thema:

Console scrolling issue

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