Console repair

Discus and support Console repair in XBoX on Consoles to solve the problem; I'm about to send my Xbox One off for repair, it's the limited edition white version. If it turns out that I need a new console. Would I get the same... Discussion in 'XBoX on Consoles' started by ReynardVulpes, Jun 4, 2018.

  1. ReynardVulpes
    ReynardVulpes Guest

    Console repair


    I'm about to send my Xbox One off for repair, it's the limited edition white version. If it turns out that I need a new console. Would I get the same version back?

    :)
     
    ReynardVulpes, Jun 4, 2018
    #1
  2. Claonta anam
    Claonta anam Guest
    console repair

    I had shipped my Halo 4 Edition console to your service center for repairs (bad ethernet port), the online service center up date says the Device Shipped Out. Now that was pretty damn fast, considering it was only delivered yesterday morning, but here is
    my real concern. WHAT CONSOLE ARE THEY SENDING ME?!?!? I promise to send back ANYTHING, that is not the same edition of what i sent. I specifically bought the Halo 4 Edition on release day (preorder to be exact) and i expect the same to be returned to me.
    no if, and's, or but's!! The only reason why i sent it to be repaired was because it was still under warranty and the Ethernet port crapped out. Can someone from MS, confirm what type of console was sent out?
     
    Claonta anam, Jun 4, 2018
    #2
  3. davemcfly85
    davemcfly85 Guest
    console repair

    OR they sent you a repaired version of the same make/model so if you send in a halo 4 model you get a halo 4 model back, just not yours all you have to do is plug in your hard drive and cables and will be good to go, unless you sent your hard drive in with
    your damaged console (something that you should not do).
     
    davemcfly85, Jun 4, 2018
    #3
  4. Smwutches
    Smwutches Guest

    Console repair

    They typically try to send back the same version as what you send in, but there are no guarantees.
     
    Smwutches, Jun 4, 2018
    #4
  5. Dubjon
    Dubjon Guest
    I sent my Xbox One X in a perfect condition and they send me back a scratched console... I take care of my thing and I would have preferred to wait a few weeks to get back the one I sent. I am so disappointed that I will probably get rid of all my Xbox product.
    That kind of practice is unacceptable.
     
    Dubjon, Nov 3, 2018
    #5
  6. carlossv1 Win User

    Console repair

    Hi Ezra,

    Thanks a lot for your help, I have tried those options but apparently the service is not longer available for my console. Its a shame that I cant find support to my issue and have to look for a new device.

    Have a nice day!

    Regards,

    Carlos
  7. Dubjon Win User

    Console repair

    I sent my Xbox One X in a perfect condition and they send me back a scratched console... I take care of my thing and I would have preferred to wait a few weeks to get back the one I sent. I am so disappointed that I will probably get rid of all my Xbox product.
    That kind of practice is unacceptable.
  8. Smwutches Win User

    Console repair

    They typically try to send back the same version as what you send in, but there are no guarantees.
  9. ArminatorX Win User

    Console repair

    Have you checked your spam folders on your email? The shipping labels are being sent to your email for you to print out.
  10. Tarnend Win User

    Console repair

    do you have your reference number for the repair? if so then get back in touch with support online and update the details that way, they you get an instant answer as opposed to waiting for emails being passed around people.
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Console repair

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