Console randomly turns itself on (and off)

Discus and support Console randomly turns itself on (and off) in XBoX on Consoles to solve the problem; I've had my Xbox One for a total of 2 days and this has been happening ever since I first turned it on. The console will randomly turn itself on and... Discussion in 'XBoX on Consoles' started by Martin Hatch, Dec 31, 2013.

  1. Martin Hatch
    Martin Hatch Guest

    Console randomly turns itself on (and off)


    I've had my Xbox One for a total of 2 days and this has been happening ever since I first turned it on.

    The console will randomly turn itself on and then off. This is accompanied by the sound you get when you press the button on the front of the console (sometimes it will make the noise several times in a row ... say the "turn on" sound .. then the "turn off"
    sound 4 or 5 times in a row).

    I have tried:

    • System Update
    • Power Cycle (several times)
    • Disconnecting power cord and restarting (several times)
    Because I am getting the audio "tinkle" sound (from pressing the power button) I assume this is not a Kinect / Controller issue (as turning the console on or off using the controller or speech doesn't make any noise).

    Has anyone else has this issue? And is there a fix?

    :)
     
    Martin Hatch, Dec 31, 2013
    #1
  2. Xbox randomly turns itself on and off

    my Xbox has started turning itself on and off randomly.... sometimes while I'm playing a game, other times while I'm just watching tv... why doesn't it do this??!! PLEASE HELP!!!
     
    burnerpilot78, Dec 31, 2013
    #2
  3. Xbox randomly turns itself on and off

    It sounds like there could be an issue with either the console or power supply. If the steps in the guide didn't help, it's best to contact our chat/phone teams. The console may need to be serviced and they would be able to look into the warranty status
    with you.

    You can contact Official Xbox Support through either the live chat option (if available) or phone team
    HERE.

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
     
    Mister Mascot, Dec 31, 2013
    #3
  4. Console randomly turns itself on (and off)

    Did you try another power power source to see if that is... if not then you might have. a defective console... try to reach support to see what can be done in your case!?!?
     
    HyperVenom523, Oct 7, 2018
    #4
  5. Hey there Atlas0416!

    If you haven’t already, please go ahead and make a new thread detailing your issue and any troubleshooting steps (if any) you’ve tried so far. That way we can tailor our support specifically to you!
     
    XBF Esteban R, Oct 31, 2018
    #5
  6. HyperVenom523 Win User

    Console randomly turns itself on (and off)

    Did you try another power power source to see if that is... if not then you might have. a defective console... try to reach support to see what can be done in your case!?!?
  7. XBF Esteban R Win User

    Console randomly turns itself on (and off)

    Hey there Atlas0416!

    If you haven’t already, please go ahead and make a new thread detailing your issue and any troubleshooting steps (if any) you’ve tried so far. That way we can tailor our support specifically to you!
  8. WILK0-98D843A7-6EBD- Win User

    Console turns ON and OFF by itself

    My 250 gig Slim console is also randomly turning itself off and resetting the display options...
  9. XBF Chris J Win User

    Accensione e spegnimento continuo della console [Edit - translation] - Continuous switching on and off of the console

    Hello ,

    Thank you for posting here on the Xbox forums. We understand that your console has been turning itself on and off randomly. Have you tried power cycling your console and moving it over to a different outlet? Aside from that, if your console is only turning
    off randomly then check out this support article: Troubleshoot Xbox One unexpectedly turning off
  10. burnerpilot78 Win User

    Xbox randomly turns itself on and off

    Hey there ,

    That's interesting for sure and we do have a guide that can help. Let's have you try the steps on our guide

    HERE
    and see if it helps out.

    _______________________________________________________

    Mister Mascot

    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
    thank you for the reply... tries the steps in the guide and there was no difference in operation.. I even left it totally unplugged for an entire day, plugged it back in and got about 10 minutes of gameplay in before it shut off all by itself, then a couple
    mins later it turned itself back on, then back off, and back on again.... what's wrong with my Xbox?
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Console randomly turns itself on (and off)

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