Console do Xbox one não liga! Xbox one Consoles does not turn on

Hi there,

to contact Xbox Support to set up a repair request it's best to contact Xbox Support via Phone or Chat at
http://support.xbox.com/contact-us

For the page with the phone number see this link:
https://support.xbox.com/pt-br/contact-us?isChatCallAvailable=false

They should be able to help you set up a repair request for the console

E um Xbox one, ele nao liga mais ja tentei de tudo comprei fonte nova mais ele nao liga eu acho que a fonte deve ter queimado meu console ja tentei em varias tomada de ferente mais o console nao liga.

[Translation: And an Xbox one, it does not turn on already tried everything bought new source plus it does not turn on I think the source must have burned my console already tried in several significance take more the console does not turn on.]

eu tentei faze isso mais o xbox one nao liga sera que eu perdi o console?

[Translate - I tried to do this plus the Xbox One does not turn on will it be that I lost the console?]

Se o controle não for original, o xbox pode não ser 100% compatível

tente ligar e desligar o seu console. Por favor, segure o botão liga / desliga na frente do console por aproximadamente 15 segundos até que a luz de energia se apague. Espere cerca de 60 segundos e ligue-o novamente. Assegure-se de ver a tela de carregamento
de animação verde "XBOX ONE" ao ligá-la novamente.

If the control is not original, the Xbox may not be 100% compatible

Try turning your console on and off. Please hold the On/off button in front of the console for approximately 15 seconds until the power light goes out. Wait about 60 seconds and turn it back on. Make sure you see the Green Animation loading screen "XBOX ONE
" When you turn it on again

Hi!

You can find more info about this problem here:

https://support.xbox.com/pt-PT/xbox-one/console/reset-power-supply-solution