console companion app problems

Hi Kevinklenzak,

Happy to help!

Please do let us know if it works or if it doesn't.

All the best,

Hi Kevinklenzak,

Thanks for reaching out to us on the Forums today!

You are correct by having your PC and your Xbox on the same network.

Just make sure that they are on the same frequency band.

Example of seperate wifi bands

HomeWiFi_2.4GHz

HomeWiFi_5.0GHz

You shouldn't have to worry about this if you didn't seperate them as most routers have them work together.

Also if you are able to connect to your console that means they are on the same connection.

You can look at
How to use game streaming in the Xbox Console Companion app on Windows 10 support page.

This should help you solve the issue.

Alternativly contact
Microsoft Support.

Hope this helps,

Thank u and i think what u said about wavelength will prob. solve the issue

Hey Kevinklenzak try going into the network settings on your xbox and clicking on "Test Network Connection" once it's done try connecting with the console companion see if that works.

I see my consoles name and its on and connected to the same internet but it still doesnt work for some reason.