console can't connect to internet

Discus and support console can't connect to internet in XBoX on Consoles to solve the problem; Every time i try to connect to a certain network i receive "DNS isn't resolving xbox server names" i have restarted my console, changed my DNS setting... Discussion in 'XBoX on Consoles' started by Richard Hauser, Mar 23, 2023.

  1. Richard Hauser
    Richard Hauser Guest

    console can't connect to internet


    Every time i try to connect to a certain network i receive "DNS isn't resolving xbox server names" i have restarted my console, changed my DNS setting several times, cleared my mac address, and did a factory reset and my console still will not connect to this certain network while all of my other devices can

    :)
     
    Richard Hauser, Mar 23, 2023
    #1
  2. Francia J. Win User

    console can't connect to internet

    Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

    We may need to perform troubleshooting steps such as extended powercycle and resetting the network hardware by following the steps below:

    " 1. Unplug the power cable from the back of the router, modem, or gateway for 5 minutes. If you have a router and a modem, unplug the power cable from both devices.

    2. Press and hold the Xbox button on your console for 10 seconds or until it turns off then wait for 2 minutes before turning it on again.

    3. After 5 minutes, plug the modem or gateway in first, and wait for all the lights to return to their normal state.

    4. If you are using a router, plug in the router and wait for all the lights to return to their normal state."

    You can also check this link for your reference: https://support.xbox.com/en-US/help/Hardware-Ne...
  3. Miss Portia Win User

    Gamer Profile Is Not Correct

    Hey Sadike! Just to be clear then, your console at home does not have an internet connection, correct? If so, then that would be the reason for the discrepancy, as without an internet connection, your console can't update your account's stats on Xbox.com.
    Next time you can connect to the internet with your console and sign into LIVE, those stats should be updated. :)
  4. KamiNoSenshi Win User

    Updated fine, played some games, now won't connect

    Internet Error: Your console is connected to the Internet but can't contact Xbox LIVE

    Just did another test after restarting network.
  5. Pukeuss Win User

    xbox live problem

    Internet Error

    Your console is connected to the Internet but can't contact Xbox LIVE. thats all i get i tried those things
  6. TurnkeyRoom884 Win User

    An Xbox live connection error

    also it say in the pop-up " your console is connected to the internet but can't contact Xbox live"
Thema:

console can't connect to internet

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