Console bug playing game

Drew Fischer · Oct 27, 2022

Hi, I have a problem with my series X. Whenever I play games like Minecraft and Modern Warfare, I can’t press a to play. It’s only on these games and the new Mount and Blade game. I know it has something to do with the menu because I can’t move my cursor. I restored factory settings but after one play through, the next day it came back. The problem is I can’t move on the menu whenever I try to hit play. I used a different controller, updated them, unplugged from Wi-Fi, and, as stated earlier, restored factory settings on it. If there are any solutions I would be glad to know as I am very frustrated and hate to see this happen.

:)

Dérek Augusto

Hello!

My name is Dérek, I'm an independent platform consultant and I'm grateful for the opportunity to help you.

Drew, From your report it seems to be just a network error.

Is there an external HD connected to the console, or a logitech steering wheel?

If so, remove them.

And please perform these tests

Does your cell phone have mobile data for us to use it in hotspot mode?

Use it in router mode(hotspot), and connect your console to this cell phone's wifi network, please

And then see if the error persists.

If it persists, return to wifi and perform this test

Open the panel by pressing the Xbox button in the center of the controller.

Scroll right on the panel to the System area.

Select Settings.

Select Network.

Select Network Settings.

Select NAT Test Type.

Tell me what appears on this test, please

I remain at your disposal if you have any further questions.

Maitre Guigz

All consoles vought after the update are getting bugged. Cannot play games.

JediGanja

That's too bad.

It plays games very poorly for me.

Bugs,Glitches,and crashes all related to the console.

catqeen1234

The soft factory reset did not work, and I sent in a bug report with the Sea of Thieves Support site. The game doesn't crash when my husband plays on the same consoles, but once I try, both consoles now crash. It must be a game bug. Thank you for the help!

INoTroN

I dont know and i dont care why make bug the console,

its not my job to find the solution, its a M$ job to find a solution i only want a fix.

If its a console bug i want a fix for the console.

If its a game bug i want a fix for the game.

Rebooting the console for fixing the probleme its not the solution i want a real fix.

Im tierd to play beta tester for M$ its not my job.

Console bug playing game