Console began shutting down on its own.

Discus and support Console began shutting down on its own. in XboX Insiders to solve the problem; As of this week my console has been shutting off on it's own, (not power-saving mode options). Not sure what is the cause, it's not overheating. Been... Discussion in 'XboX Insiders' started by /u/0reocook1es, May 6, 2021.

  1. /u/0reocook1es
    /u/0reocook1es Guest

    Console began shutting down on its own.


    As of this week my console has been shutting off on it's own, (not power-saving mode options). Not sure what is the cause, it's not overheating. Been happening when I play minecraft. If that helps

    submitted by /u/0reocook1es
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    /u/0reocook1es, May 6, 2021
    #1
  2. XBF Brad A Win User

    Console shutting down on its own.

    Hi Rohan,

    thanks for coming to the forums. We understand a game is causing console to shut down. We recommend to uninstall and reinstall the game, sounds like the installation is corrupt. If it is a physical copy try installing it while console is offline.

    Thanks,

    Brad
  3. C O S M O 1s Win User

    Console shutting down on its own.

    Es por que la consola ya esta muy sobre calentada, un caso parecido al xbox 360 cuando se ponia en rojo el botón de prender
  4. God Rohan Win User

    Console shutting down on its own.

    Its digital and i have uninstalled it 3 times over with no luck.
  5. SigmaTheDJ Win User

    Xbox one shutting down on its own

    If you're in the preview program first make sure you've got the very latest update installed. If you have and the console still turns off, turn it back on and as soon as it boots up, hold down the button on the controller as if you were going to turn it
    off and select the "Send feedback" option. That will create some logs, you can attach a comment, then they're sent to the developers. It would also help if you started a thread in the preview forum and say that you've sent off the logs, as MS devs/employees
    post in there and you may get some feedback on the issue.
  6. Splitwarrior2 Win User

    Xbox one shutting down on its own

    I'm having the same issue except it will shutoff regardless of what I'm doing. Games, youtube, netflix, anything. I'm a member of the preview program so I can only assume that has something to do with it. My console and power supply aren't hot or overheating,
    I'm not getting any error codes or messages. It just randomly shuts down and turns itself on sometimes in rapid succession. Very strange behavior.
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Console began shutting down on its own.

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