Console & account problem

Hi,

Firstly, I bought my Xbox one from US and i live in Saudi Arabia.

I face some problems with the games cod redeemed on the website i didn't find it on the console as ready to install, after alot of advices we reached finally to th solution that by change my console location to US.

After i installed the games i need my console location to be as i live, for that i migrate my account to Saudi Arabia as your ambassador advice.

From this time (Wednesday at 09:00 am GMT) till now when i turn on my console to do any thing except playing it's work fine, once i play any game after 1 minute maximum the console shutdown automatically.

Kindly your support because i fed-up .

:)

 

Question about sharing Destiny on two different 360s

I plan on buying Destiny and my friend is gonna download it from me. Apparently, if you wanna play Destiny on another console on your account, you have to be signed on at all times on the account that purchased it, where as if you wanna play it on the console that you purchased Destiny on, you can sign on any accounts no problem to play it.

Now this is just what I heard, but I'm confused because my friend managed to download other games from me that I had purchased and play it without any problems. She had to sign onto my account to download it, but once she was finished, she could hop back onto her account and play it with no problems.

 

Original Xbox 360 console no power solutions

If your Original Xbox 360 console doesn't turn on, follow the steps bellow:

Step 1

• Push the eject button.

If the console does not turn on, follow the next step.

Step 2

You need to check your power supply cable.

Here is how:

• First, you need to unplug the cords from the back of your console, the power supply, and the wall outlet.
• Now plug the power cords firmly back into your console, the power supply, and the wall outlet.
• You have to plug your console directly into a wall outlet. Never use a surge protector or an extension cord.
• Finally, press the power button on your console.

Still the console is not turning on!

Follow the next step:

Step 3

You need to check the power supply light.

***If the light is Green, your console needs to be repaired. You can submit an online repair by signing in into your account: Request a repair

***But If the Power Supply light is Red or Flashing Orange, follow the next step:

Step 4

Use a different wall outlet

The wall outlet you are using might be problematic. To check this, you can try a wall outlet in another room.

Here is how:

• First you need to unplug the power supply from the console and wall outlet.
• Then take your console and power supply to another room.
• Now reconnect the power supply cable to your console and the wall outlet.
• You must ensure that all of the power supply connections are firmly secured.
• Finally, press the power button to check out.

If your console turns on and the light on your power supply is green, the problem is solved. So, there is a problem at the previous outlet. Never plug your console back into that outlet until it is inspected and fixed.

But if the problem still exists, follow the step 5

Step 5

The power supply might have overheated. It should be cooled down.

Here is how:

• First, you need to unplug the power supply from the console and the wall outlet.
• You have to wait at least 30 minutes to let the power supply cool
• Note: The power supply should be in a well-ventilated space, and the ventilation openings on the power supply should not be covered.
• After cooling it down, reconnect the power supply to your console and plug it back into the wall outlet.
• You must ensure all of the connections are firmly secured.
• Finally, press the power button.

If the problem still exists, follow the step 6

Step 6

You should replace the power supply. You can order a replacement Xbox 360 power supply from Xbox Online Service Center. Your console must be registered to replace a power supply under warranty.

***If there is no light on your power supply, follow the steps 4 and 6.

***But if the light of the power supply is Orange, you should try another power supply to ensure whether the power supply working properly or not.

Note: Do not force a power supply plug into your console as all power supplies do not work with all Xbox 360 consoles.

If the problem still exists, the console needs to be repaired. You can submit an online repair request by signing in into your account: Request a repair

 

Changing your location shouldn't make your console shut down.

You say you bought it in the U.S.,what power brick are you using?

 

I change power supply from here to be 220v

No issue about electricity.

 

I s there any regulations for the account migration?

 

A couple but they wouldn't make your console shut down.

How did you change your power supply exactly?

 

As you know in US electricity is 110v.

I bought one from the market here 220v.

Any how, to be sure the problem not from the power, if i leave my console working for download or update never shutdown even many days. But once i play any game it's shutdown after 1 minute automatically.

 

As long as it's an official Microsoft power brick then it's probably not the problem.

Not sure what else to suggest,never heard of a console just shutting down when you play a game.

 

Yeah as said above NEVER use one of the cheap power bricks they dont have the correct power specs and you'll end up with problems.