connessione (Connection)

Hey maria fiorenza garghetti,

There is a known issue regarding this error code. Go ahead and check the
casual games forums website for more information!

You may want to take a quick look at our Microsoft Casual Games FAQ support page to see if there may be any helpful
information for you. Alternatively, you may also want to head over to the Microsoft Casual Games Community Forum to see if any others have found a solution.

Succede a 2 Xbox...mmmh, ok.

C'è qualcosa di diverso o di nuovo nella tua rete domestica? Un dispositivo o appunto un nuovo modem/router? Potrebbe essere un problema di port forwarding...dovresti provare ad aprire le porte adibite alla Xbox del tuo router.

https://support.xbox.com/it-IT/xbox-one/networking/network-ports-used-xbox-live

No perché è distante il modem cmq anche sulla Xbox di mio figlio succede la stessa cosa

Hey there Alessandro!

Sorry to hear you're experiencing problems with this issue.

If I were you and it randomly disconnects from your network like that, I would try to follow the instructions on our guide at "My Xbox One
is getting randomly disconnected from Xbox Live" for the best steps on how to resolve that.

Give those steps a shot and let us know how it helped in resolution of your issue.

Thanks!