connection to prime films

Discus and support connection to prime films in XBoX Accessibility to solve the problem; hello all every time i connect to amazon prime from my xbox i always have to input a new code from my amazon account how can i get my xbox to remember... Discussion in 'XBoX Accessibility' started by LLOYDTHOMPSON3, Nov 20, 2020.

  1. LLOYDTHOMPSON3
    LLOYDTHOMPSON3 Guest

    connection to prime films


    hello all every time i connect to amazon prime from my xbox i always have to input a new code from my amazon account how can i get my xbox to remember me?

    :)
     
    LLOYDTHOMPSON3, Nov 20, 2020
    #1
  2. SwordofWhedon Win User

    connection to prime films

    You need to report the issue to Amazon, they are responsible for their own apps
  3. Bazajaytee Win User

    Amazon instant video

    Amazon Instant Video shows any films purchased through Amazon and any Amazon Prime content.

    Xbox doesn't have a Prime App, rather Xbox Video which only shows films and shows purchased through Xbox Store.

    If films/shows purchased from Amazon aren't showing in Amazon Instant Video app you will need to contact Amazon Customer Support to verify your purchases.

    Remember, Amazon Prime content changes so they remove films/shows periodically and add new ones. Amazon Instant Video purchases remain all the time.
  4. Arminator Win User

    XBOX 360

    Do you get a specific error message? Or what exactly prevents you from connecting to Amazon Prime Video?

    Are you able to watch Prime Video on other devices, or through your web browser?
  5. IanB-MSFT Win User

    Connection issues and disconnecting constantly

    Same here. "Check your connection" shows a good connection, all services up however, Netflix, Amazon Prime, HBO GO, ShowTime apps all not working.
  6. Larnzee Win User

    HDMI pass through - trying to use Fire TV stick

    I have a Amazon fire stick and I have just connected it directly to the back of the tv. There’s no need for it to be connected thru the Xbox as there is a app specific for Amazon prime video.
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connection to prime films

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