Connecting Xbox One to different Sony Google TV

Discus and support Connecting Xbox One to different Sony Google TV in XBoX Accessibility to solve the problem; We are visiting a relative's house and trying to play on our Xbox One that we brought. We connected the HDMI, power, ethernet, etc. all correctly. The... Discussion in 'XBoX Accessibility' started by BluHyper3, Jul 12, 2019.

  1. BluHyper3
    BluHyper3 Guest

    Connecting Xbox One to different Sony Google TV


    We are visiting a relative's house and trying to play on our Xbox One that we brought. We connected the HDMI, power, ethernet, etc. all correctly. The Xbox "turns on" but does not display on the screen when on the correct TV's HDMI source. Both the console
    and remote 'X' buttons light up and the fan on the console makes noise, yet nothing displays on the TV. Also this is a Sony Google TV.

    Does anyone know how what the issue might be?

    We already went to the troubleshooting page and tried the 10 second power off/reset and that didn't work. We also tried different HDMI cables and inputs.

    This Xbox has been used at our own house before this week on 2 different TV's so not sure why it is not working here.

    :)
     
    BluHyper3, Jul 12, 2019
    #1
  2. XBF Felixx P Win User

    Connecting Xbox One to different Sony Google TV

    Hello BluHyper3!

    Thanks for reaching out to Xbox forums support.

    That's definitely a unique issue considering the details that you've shared with us.

    Is there another Television at your relative's house that you can try to hook up the Xbox to?

    Just so that we can confirm whether if the current issue is with the Xbox console, or the current Tv that you're trying to connect to.

    Let us know!

    Felix

    Xbox forums support
  3. XBF Crystal P Win User

    Connecting Xbox One to different Sony Google TV

    Hey there BluHyper3!



    Thank you for letting us know about the issue. We'll be locking the thread.
    If you ever require any help with any other Xbox issues please feel free to come back to the Xbox Forums for further assistance.



    Thank you and have a great day.
  4. XBF Crystal P Win User

    Connecting Xbox One to different Sony Google TV

  5. tazmad2010 Win User

    Connecting Xbox One to different Sony Google TV

    Hello, did you try the option to reset the display settings from that blank screen troubleshooting website ?
  6. BluHyper3 Win User

    Connecting Xbox One to different Sony Google TV

    Thank you,

    That is the page we used, and we have the HDMI plugged in the Out to TV port.

    I guess it might be the TV, if not then it sounds like we need specific tech support?
Thema:

Connecting Xbox One to different Sony Google TV

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