: Connecting to 360 live from mobile hotspot

Hello Amber,

We understand that the issue here consists of the inability to keep a consistent connection to the mobile hotspot, sometimes taking multiple attempts with no success.

A mobile hotspot is not usually recommended, as what is being experienced is common place with hotspots, but it is understood that this is the best that can be provided.

If this is experienced again, our Xbox One network connection solution support article is recommended to be followed for
the best troubleshooting for the console.

Try this next time, and let us know about any other inquiries you may have in another thread, as we'll be locking this one.

Best wishes!

I also have tried using my mobile hotspot and it wont even connect using my mobile hotspot. I have 2 different XBOX 360s and neither one will connect that way. It will work if I hardwire it.

I'm sorry to hear that. Please try setting up a mobile hotspot connection using your phone, then connect the console to the hotspot connection. Try launching an Xbox 360 game now and see if it works.

Yes, Jonathan. How about a mobile hotspot?

Kindly use a mobile hotspot as your network connection then try again.

Hi . My name is Kyle and I'm an independent advisor. To clarify, you previously used your Xbox 360 with a phone hotspot, and have now switched ISPs and can't connect to your new network, is that correct? Does your Xbox 360 get the same error when connected to your phone hotspot? Thanks, Kyle

My old isp was 'Very mobile'. A little slow where I live, but my Xbox worked just fine. Now I changed to 'Tim'. This one is much faster than very mobile, but now the console gives me MTU error.

My pc connects to the hotspot without any problem, the troubles are with the xbox360.