Connecting my 360 user to my Xbox One

Hi Sterling,

Are you referring to transferring game data or progress from one account to another? If so, then that is not possible unfortunately. Saved data is account specific and can't be shared or linked with other accounts.

If you are just simply trying to add a profile you had on your Xbox 360 to your Xbox One, you can do so by just putting in the login information for that account on your Xbox One.

https://support.xbox.com/my-account/manage-gamertag-and-profile/add-remove-account-xbox-one

Your gamertag will carry over and any digital games you own will also carry over. In order for 360 game saves to carry over, you need to make sure your Xbox Live cloud storage is enabled on the 360 and back up or move the saved data from your storage device
to the cloud storage. Anything from the Xbox Live cloud storage will sync to the Xbox One over the network connection to Xbox Live once you start the game on the Xbox One.

Here are some support articles to guide you:

1. https://support.xbox.com/en-US/games/game-setup/cloud-save-games
2. https://support.xbox.com/en-US/games/troubleshooting/cloud-save-troubleshoot
3. https://support.xbox.com/en-US/games/game-setup/game-saves-in-the-cloud-faq

The problem is that I never linked my xbox 360 to my xbox live account, [...]. So I'm trying to link my xbox live account to my xbox 360, but all I get are error messages.

My account is linked to my xbox one without any problems, but in order to save xbox 360 game data on my xbox one, I have to download my/a xbox 360 profile, which I can't do because my profile won't connect to xbox live.

The problem is, since you used a Xbox One, your Microsoft Account is now already "occupied" with a Gamertag, so you can't use that Microsoft Account to bring your old Xbox 360 offline Gamertag online.

You COULD create a new Microsoft Account to bring your Xbox 360 account online, but you won't be able to access the savegames with your Xbox One account, as Savegames can't be transferred between accounts.

So depending on how much you already invested in your Xbox One account, you might try to bring your old Xbox 360 account online, and use that on your Xbox One, and start your Xbox One gaming history over, or you can abandon your Xbox 360 saves and just use
your old account on the Xbox One to download your previous Xbox 360 digital games, and start these over with your new Xbox One account.

Since it's not possible to merge Gamertag accounts, you will have to decide which account you wish continue to use for actual gaming, and which account you simply keep to claim license ownership for downloaded games.

Hello Sterling,

Unfortunately, you are able to link two accounts together. If your Xbox 360 account is an offline account you can convert it to a gamertag profile.

https://support.xbox.com/my-account/manage-gamertag-and-profile/offline-profile-to-gamertag

With the save data you will need to enable cloud save, play games a little then they will sync to the cloud. You should then be able to access the save data on the Xbox one. Note not all save data will work as developers change some things when they make
them backward compatible.

Thanks,

Brad

If you are just simply trying to add a profile you had on your Xbox 360 to your Xbox One, you can do so by just putting in the login information for that account on your Xbox One.

The problem is that I never linked my xbox 360 to my xbox live account, and now it don't want to. So I'm trying to link my xbox live account to my xbox 360, but all I get are error messages.

My account is linked to my xbox one without any problems, but in order to save xbox 360 game data on my xbox one, I have to download my/a xbox 360 profile, which I can't do because my profile won't connect to xbox live.

Usually I would just play my 360 games on the xbox 360, but unfortunately my xbox 360 can't run games due to a hardware malfunction.

[quote user="HaloJolly"]

My question is…

Can I connect my 360 to the Xbox One too?

[/quote]

Yes...this was address specifically by MS early on. You can play your 360 games using your Xbox One UI