Connect TWO XBOX wireless headsets to the same Series X, is it possible?

Hello!

My name is Dérek, I'm an independent platform consultant and I'm grateful for the opportunity to help you.

Pablo, I'm sorry but unfortunately it is not possible to connect 2 headsets. The console only supports 1 device at a time.

So while using 1 device, the other cannot be connected.

I remain at your disposal if you have any further questions.

Hello Aishypoo2428, My name is oskayra and it will be a pleasure to help you.

I tell you in advance so that there are no misunderstandings, this is a public forum for user-to-user support. We are users who help other users. We do not work for Microsoft and do not have access to any user accounts.

Based on the information you've provided me, there are several possibilities for what could be happening with your child's Xbox Series X.

One possibility is that there is a problem with the console itself. This is possible, but it is less likely that two different wireless headphones will have a problem at the same time.

Another possibility is that there is a problem with the console configuration. You said your son and husband checked the settings, but there may be something they missed. For example, the console's Bluetooth settings may be disabled.

A third possibility is that there is a problem with the wireless connection in your home. There may be interference from other electronic devices that is interfering with the wireless headphones signal.

Here are some steps you can try to fix the problem:

Restart the Xbox Series X. This may fix temporary issues with the console.
Check the Bluetooth settings on your Xbox Series
Try connecting the wireless headphones to another device, such as a phone or tablet. If the headset works with another device, then the problem is probably with the Xbox Series X.
Check the wireless connection in your home. Try moving the Xbox Series X to a different location in your house and see if that resolves the issue.
If you have tried all of these steps and the problem persists, then you may need to contact Microsoft customer support for help.

Here are some additional tips you can try:

Try updating the firmware of your wireless headphones. Wireless headphones usually have an app that you can use to update the firmware.
Try using an auxiliary cable to connect the headset to the Xbox Series X. This will allow you to check if the problem is with the headset or the console.
I hope this helps you solve the problem.

Source of information:

https://support.xbox.com/help/hardw...est,device of connections Bluetooth available .

This information may be in another language so you will have to change it yourself, I hope you understand.

I hope this is helpful to you.

kind regards,
Oskayra.

I understand you about the xbox license.

I rather not want to have a wireless headset because I dont like charging and the battery life will decrease over time. So that leave me with two options:
1. Wired, 3.5mm into the Xbox series x controller
2. Wired, usb, into the Xbox series X

I checked the microsoft store and there are only 2 compatible series X headsets. Both wireles.

Do you know any wired Xbox series X headset? That is compatible with the series x? I prefer USB but have to go 3.5mm otherwise.

Well, if you need a wireless headset, I recommend this one Xbox Wireless Headset | Xbox as it is compatible with Xbox Series X|S and Xbox One consoles.

Hi there. I have tried almost every possible method of restarting, resetting and everything inbetween. Ports are forwarded, etc.

The thing is, I have my Xbox One and Series X set up beside each other. Due to the Series X’s problems, I can switch off my Series X, and switch on my Xbox One, and have no connection issues.

Both playing on the same wifi, both wireless connection, with all the same settings (except the Series X is running on 120fps).

Something is not right with the Series X and I believe it’s more than just needing to reset my MAC address...