connect controller to surface pro

What Windows version is running on your Surface Pro?

For Bluetooth connections to a Xbox One controller you need at least Windows 10 Version 1709 (better would be 1809).

You can check the Windows version by typing "Windowskey + R" and starting "winver".

Also make sure your controller has the most up-to-date firmware. Connect the controller via a Micro USB cable, and use the Xbox Accessories App to check for the controller firmware.

Check this link for a possible solution to your issue: https://support.xbox.com/en-US/xbox...bleshoot-xbox-one-bluetooth-issues-windows-10

getting this on a couple of PC's with bluetooth 4.0 (asus usb-bt400 dongle, fyi) on the new s controller

Was not affecting my surface pro 3 running the insider preview build of win10 pro.

Was affecting other ppc running win10 pro on release build.

3rd PC running win 10 home also affected.

tested all 3 with same bluetooth dongle. surface pro not affected and working as expected.

Updated both other machines to the insider preview build 14393.10 and connected everything back up again.

Issue is now only affecting the windows 10 home PC. Suspect that the issue is fixed in 14393.10 for win10 pro, but not home.

I Connect the wireless receiver with my surface and at the surface the controller connect as player one

Hi Sam,

Apologies for the delayed response when I tried the steps you posted earlier, it worked.

As per the comment above my settings for 2 of Xbox settings were also set to manual so changed those to automatic. I also had the IP service settings to automatic I selected a different option then changed it to automatic and then selected apply just incase.

My next issue however is that I can’t seem to use the PS5 controller with the surface pro X it says that it’s connected but I get no response, using the touch controls on the surface pro X seem to work.

Kam.