Confirm/make sure that email address is correct.

Discus and support Confirm/make sure that email address is correct. in XBoX Rewards & Social to solve the problem; I get this message on the site. There Is Information Needed Some of the information in our database appears to be incorrect. Confirm that the... Discussion in 'XBoX Rewards & Social' started by SabreDarkness, Dec 27, 2016.

  1. Confirm/make sure that email address is correct.


    I get this message on the site.

    There Is Information Needed

    Some of the information in our database appears to be incorrect. Confirm that the personal email address for your Microsoft Commerce account is correct by clicking on the button below. If it is correct, then create a post here in our help forum.

    My email address is correct.

    Best regards,

    Michel

    :)
     
    SabreDarkness, Dec 27, 2016
    #1
  2. cool29801
    cool29801 Guest
    Cannot sign up for Xbox Live Gold..

    I think you missed my point, I want to make sure nothing is waiting on me and that they do have my correct email address. The guy on the phone made it sound like I would get an email a day or two later just to confirm that there is an investigation started.
     
    cool29801, Dec 27, 2016
    #2
  3. Mister Cerb
    Mister Cerb Guest
    Notification cc issue

    Hey there Worm!

    Thanks for the info! Also, I suggest you make sure you check your contact email is set to the correct address. To change that, click on "My Account" in the upper right hand corner, then click on "Contact Preferences" and make sure that your email is set to
    the correct address.

    I hope that helps! ^_^
     
    Mister Cerb, Dec 27, 2016
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Confirm/make sure that email address is correct.

    Hello SabreDarkness,

    Our reports indicate that we have not been able to deliver messages to your address. While this does not negatively impact Rewarding, it may cause you to miss messages from our program. We are currently investigating why some users are receiving this warning. We'll
    update you here with our findings.
     
    XBLRewards8, Dec 28, 2016
    #4
  5. XBLRewards8
    XBLRewards8 Guest
    Hello SabreDarkness,

    We have disabled the yellow light notification, and removed it from user's pages. To be clear, this notification was not an alert indicating an issue with Rewarding. We apologies for the confusion this notice may have caused.
     
    XBLRewards8, Nov 3, 2018
    #5
  6. XBLRewards8 Win User

    Confirm/make sure that email address is correct.

    Hello SabreDarkness,

    Our reports indicate that we have not been able to deliver messages to your address. While this does not negatively impact Rewarding, it may cause you to miss messages from our program. We are currently investigating why some users are receiving this warning. We'll
    update you here with our findings.
  7. XBLRewards8 Win User

    Confirm/make sure that email address is correct.

    Hello SabreDarkness,

    We have disabled the yellow light notification, and removed it from user's pages. To be clear, this notification was not an alert indicating an issue with Rewarding. We apologies for the confusion this notice may have caused.
  8. XBF Erick C Win User

    Error de xbox (Xbox Error)

    Hey there Anthony,

    Sorry to hear you are running into this problem with your game. Have you confirmed you are signing in to the right account? Make sure you are using the correct email address when signing in. If you redeemed the code to your account the game will definitely
    be there. Go ahead and click on the following article to confirm your email address is correct.

    Take a look and let us know if this has helped.
  9. AngelObullets Win User

    Enforcement glitch?

    Please make sure you are typing in the correct email address and account in question. You can find the email addresses on your profiles.
  10. cool29801 Win User

    Cannot sign up for Xbox Live Gold..

    I think you missed my point, I want to make sure nothing is waiting on me and that they do have my correct email address. The guy on the phone made it sound like I would get an email a day or two later just to confirm that there is an investigation started.
Thema:

Confirm/make sure that email address is correct.

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