confirm consent

Discus and support confirm consent in XBoX Accessibility to solve the problem; hiii i was wondering why i keep getting emails from microsoft (checked the email, legit was microsoft) that tell me to confirm my kids account even... Discussion in 'XBoX Accessibility' started by zizzi b, Oct 21, 2023.

  1. zizzi b
    zizzi b Guest

    confirm consent


    hiii i was wondering why i keep getting emails from microsoft (checked the email, legit was microsoft) that tell me to confirm my kids account even though i have? it sent me a follow up that i have confirmed it and a few months later the samee repeat and now apparently i HAVENT confirmed and the account will be locked im 5 days,!!??!! what!??’ help!!!!

    :)
     
    zizzi b, Oct 21, 2023
    #1
  2. CarTzy Win User

    confirm consent

    Hello zizzi b,

    Thank you for posting in the Microsoft Community.

    I'm sorry to hear that you are having trouble with your kid's account confirmation. This sounds like a frustrating issue.



    There are a few possible reasons why you might be receiving these emails from Microsoft. One is that someone else might be trying to access your kid's account and triggering the confirmation process. A third is that you might have multiple kid's accounts linked to your Microsoft account and you need to confirm each one separately.



    To resolve this issue, please follow these steps:



    - Log in to your Microsoft account and go to the Family section.

    - Check if you have any pending invitations or requests for your kid's accounts. If you do, confirm or decline them as appropriate.

    - If you don't have any pending invitations or requests, go to each kid's account and make sure they are verified and have the correct settings.



    Please see:

    How to verify an email address in your Microsoft account - Microsoft Support

    You receive a Microsoft account security alert email message in Office 365 Dedicated/ITAR (vNext) - Microsoft 365 | Microsoft Learn

    Phishing and suspicious behaviour - Microsoft Support

    We apologize for any inconvenience this may have caused you. We appreciate your patience and cooperation. Please let us know if you have any other questions or concerns. Thank you for choosing Xbox.
  3. zizzi b Win User

    confirm consent

    ohhhhh that explains it thx
  4. Tezzarrific Win User

    confirm consent

    they are just reminders, ignore them, i have the same emails and all my kids accounts are verified and updated already.
  5. zizzi b Win User

    confirm consent

    this follow up appears


    [​IMG]
  6. CarTzy Win User

    confirm consent

    Hello zizzi b,

    Thank you for sharing the images with us, I believe Tezzarrific has already answered the question.

    Please do not hesitate to ask the community anytime just in case you have any questions in the future.
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