Comunication problems

Lucas Souza Maruyama · Oct 23, 2020

Yesterday, my xbox live groups, skype and in game voice chat stoped working properly, i mean, people can hear me but i can't hear then on my headphone (game sound is normal), but when i take my hadphone
out of my controller i can hear people perfectly in the TV. Does somebody knows how to solve it? Already tried reseting the console and adjusting the privacy setings.

:)

Lucas Souza Maruyama

i've already did all of this things, but nothing works.

BAJ8108161

Hi,

Here are some suggestions:

1. Make sure that your volume is high enough

2. Make sure your headphones are plugged in correctly

If this doesn't work please contact xbox support.

Thanks,

BloodyWar3wolf

Still no answer ... is there a more direct way to comunicate this problem?

Darkwolfecze

Before replacement, please report this problem to insider hub. To get the comunity noticed about this problem

Darkwolfecze

Good luck

, Every console have it own problem. PS comunity is really toxic and Xbox have a lot of persons who can help you. and service is from my POV a lot better on Xbox.

I own both consoles and Xbox is No.1 for me. Not because of games, but because of comunity.

Comunication problems