Compromised Microsoft Account

Discus and support Compromised Microsoft Account in XBoX Accessibility to solve the problem; A while back ago a hacker got into my other account and changed the email and password. The reason this is so important is because I have Minecraft... Discussion in 'XBoX Accessibility' started by tanko267, Jul 1, 2022.

  1. tanko267
    tanko267 Guest

    Compromised Microsoft Account


    A while back ago a hacker got into my other account and changed the email and password. The reason this is so important is because I have Minecraft purchased and migrated to that account. I can't reset the password as I don't know the email. I have both Java and Bedrock purchased on that account and if I want to play I have to buy Minecraft again. I need help getting my account back please.

    :)
     
    tanko267, Jul 1, 2022
    #1
  2. Georges C. Win User

    Compromised Microsoft Account

  3. Frathos Win User

    hacked

  4. bowski477 Win User

    My Microsoft/Minecraft account has been hacked

  5. Dylan Davis12334 Win User

    Xbox and Microsoft account was compromised

    So I cant get anything back? It was an 8 year old account with over 1000$ in purchases
  6. Lucas Lauer Win User

    Xbox and Microsoft account was compromised

    Hello, Dylan. Thanks for reaching out! My name is Lucas, and I'm an Independent Advisor and a Microsoft user just like you. I'll be happy to assist you today.

    I am sorry for what happened. Microsoft has a very good interactive tool to help guide you to the right steps to recover your account:

    https://support.microsoft.com/en-us/account-bil...

    If the steps on the url above did not help you recover your account, your only option is to fill the recovery form. In the article below you can get detailed information on how to fill the form:

    https://support.microsoft.com/en-us/account-bil...

    The Microsoft recovery form is available at:

    https://account.live.com/acsr

    No Microsoft employee can help users recovering their accounts. They only instruct you on how to fill the recovery form. So that's the only available option for a hacked account. If when you try to fill the recovery form you receive a message that your account does not exist anymore, unfortunately you will not be able to recover your account.

    If you talk to a Microsoft support advocate, he/she will tell you the same thing. They are not allowed and have no access to change anything on a user account. I hope you understand. I do not work for Microsoft and I do not have access to user accounts too.

    If you have any question, please let me know. And again, I'm really sorry about this.
Thema:

Compromised Microsoft Account

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