Compre un juego por error [Translation-Bought a game by mistake]

Hi John,

Thank you for posting on the forums today, I'd be happy to provide some information.

There is a refund request guide found online that will lead you to fill out a webform and then submit the request. The guide is found here:

https://support.xbox.com/billing/payment-and-purchases/request-refund

If there is a problem filling out the form online then you would need to contact Xbox Support for your region and they will direct you in the right direction.

1. Contact us here
2. Select My account
3. Say No thanks to the virtual agent
4. Select Error Messages and codes.
5. Select show contact options and go to step 4
6. Select request a callback from support

I hope this helps!

me meto a un juego y me aparece error

[Translation-I get into a game and I get mistake ]

yo compre en una promoción similar de amazon un par de veces y me llegaron 2 codigos para canjear por parte de amazon. en mi opinion el error esta por parte de amazon y deberían solucionártelo ellos

[Translation - I bought in a similar Amazon promotion a couple of times and 2 codes came in to be exchanged by amazon. in my opinion the error is on the part of amazon and they should solve it]

Pues un poco tarde para que escriba esto pero, por no investigar acerca del juego también lo compre en su versión digital y me di cuenta que no esta cuando menos subtitulado al español.

[Translation: A little late so you write this but, by failing to investigate about the game also buy it in digital version and I realized that is not when less subtitled to the Spanish.]

Pensando que era el juego,instale fue un complementó y lo quiero borrar por que decidí no instalar el juego

[Translation - Thinking it was the game, install it was a complement and I want to erase it because I decided not to install the game]