Compra de jogo por engano (Mod Translation: Game purchase by mistake )

Tiago999 · Nov 25, 2018

Boa noite,

Comprei um jogo por engano na microsoft store. Por engano comprei a versao da xbox one ai inves da versao da xbox 360. Como posdo pedir um reembolso?

Obrigado

(Mod Translation)

Good night

I bought a game by mistake in the Microsoft store. I mistakenly bought the version of Xbox One AI inves from the version of Xbox 360. How do I ask for a refund?

Thank you

:)

AlexFranco123 · Nov 25, 2018

devolução [devolution]

Boa noite, fiz uma compra por engano de um filme pelo xbox 360 mas só percebi quando veio a fatura do cartão. Gostaria de saber se tem como cancelar a compra já que o filme também não foi nem visto ainda. Obrigdo.

Translation: [ Good night, I made a mistake purchase of a movie through xbox 360 but only realized when the card came in.
I wonder if you can cancel the purchase since the film has not been seen yet.
Thank you.]

miqueiasplayBR · Nov 25, 2018

Compra

como posso cancelar uma compra feita por engano

XBF George L · Nov 25, 2018

Thanks for reaching out to the forums with this inquiry. I understand you are looking for a possible refund? I recommend you check out this:

Request an Xbox digital product or subscription refund. Let us know with a reply how it goes!

Hope this helps!

XBF George L

Thanks for reaching out to the forums with this inquiry. I understand you are looking for a possible refund? I recommend you check out this:

Request an Xbox digital product or subscription refund. Let us know with a reply how it goes!

Hope this helps!

XBF Eladio M

Thank you for taking the time to post this on the Xbox Forums. Erica, we understand that you are seeking to cancel an order that was made without authorization.

The best way to go about this would be to
request a refund for this item. We here on the Xbox Forums do not have the necessary tools to be able to process a refund for you, however, following the link provided will guide you on how to get in touch with the Refund Team, so that you can cancel this
unauthorized purchase.

I hope this is of some use to you.

EricaTiago

Thank you.

Thank you for taking the time to post this on the Xbox Forums. Erica, we understand that you are seeking to cancel an order that was made without authorization.

The best way to go about this would be to
request a refund for this item. We here on the Xbox Forums do not have the necessary tools to be able to process a refund for you, however, following the link provided will guide you on how to get in touch with the Refund Team, so that you can cancel this
unauthorized purchase.

I hope this is of some use to you.

SA1NT 0F LI3S

Here’s a link for refunding a digital purchase: https://beta.support.xbox.com/help/...scriptions/digital-goods-subscriptions-refund

zl Moop

Consegui entrar no histórico de compras, vejo minhas compras que foram efetuadas, eu usei um vale presente de 50 reais na conta, e com esse dinheiro comprei o jogo, está aqui, e agora?

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[Mod Translation - I managed to enter the purchase history, I see my purchases that were made, I used a gift voucher of 50 reais in the account, and with that money bought the game, is here, and now?]

Compra de jogo por engano (Mod Translation: Game purchase by mistake )