Complicated Installing Issues

Discus and support Complicated Installing Issues in XBoX Games and Apps to solve the problem; So, this is a long one... Earlier today, I tried to start Minecraft, but the download got stuck at 40%. I restarted the console, but the problem was... Discussion in 'XBoX Games and Apps' started by Ism08, Feb 7, 2021.

  1. Ism08
    Ism08 Guest

    Complicated Installing Issues


    So, this is a long one...

    Earlier today, I tried to start Minecraft, but the download got stuck at 40%. I restarted the console, but the problem was not fixed. After some considering, another two restarts, and a dive through Xbox Assist forums, I decided uninstalling and reinstalling was the best way to solve the issue. Things were going smoothly when I reinstalled, all 500MB of Minecraft save data intact, until the installation process, which suddenly started jumping from 7-30MB per second to 100-200MB per second, hit 95%. The download froze. 5% away. From finising. I tried to cancel the install, but it simply refused to. The Xbox started meeting random freezes and things continued to get more complicated. I went to my good ol' buddy, the Restart Button, which usually solves things like this, but the restart actually froze before beginning, so I had to unplug the power cord in order to force a restart. I had the same scenario occur numerous more times afterwards, so I went to Xbox Assist forums, Edge, and even a virtual agent, but none had an answer. More bugs, freezes and still menus occurred every time Minecraft was in the Queue, and I once even had to fully shutdown to get it to stop.

    I love to play Minecraft on my worlds, and I really want to keep them, as my younger sister loves to play with me, so if at least one person out there knows what to do (In a save-data friendly way, please), I'm begging you to help. To get it all there, I'll list what I have so far done:

    I have...

    1. Powered the Console on and off again

    2. Restarted the Console

    3. Shutdown the Console

    4. Felt hopeless

    5. Canceled the Install

    6. Unplugged the Console

    7. Checked with a virtual agent

    8. Looked into Xbox Assist forums

    9. Prayed to the Xbox Ambassadors for help with this very forum.

    I'll check back in 20-60 minutes!

    :)
     
    Ism08, Feb 7, 2021
    #1
  2. Qwertei Win User

    Camera view drift

    Hey Thanks for the update mind performing a factory reset but keep the games and apps installed to the console. It's a complicated issue because not many reported issues similar to this.
  3. Theshadow21389 Win User

    Complicated Achievement Issue

    Genesis 1953

    I have already tried this, as well as a complete reformat, this is issue is so persistent, that its the same issue on the phone app and xbox.com - so i think that its safe to assume thats its not the console itself, but thanks anyways. :)
  4. {Parity} Win User

    Complicated Achievement Issue

    Try performing a hard reset EXACTLY like this. Sometimes it will help.

    Hold the power button on the console for 8 seconds or until the power shuts down completely. Unplug the power cord from the back of the console for 5 minutes. Plug the power cord back in and restart the console.
  5. Lucas Lauer Win User

    Complicated Account issue

    Hello, Breaking. Thanks for reaching out! My name is Lucas, and I'm an Independent Advisor and a Microsoft user just like you. I'll be happy to assist you today.

    I'm sorry the recovery form did not work for you. Do you remember the account email address? You just forgot the password?

    If so, you can try to reset it by following the steps at:

    https://support.microsoft.com/en-us/account-bil...

    If you also forgot the Microsoft account email address, you can refer to:

    https://support.microsoft.com/en-us/account-bil...

    https://support.xbox.com/en-US/help/account-pro...

    If the options above do not work, please let me know if you remember your account email address (please do not post it here) and if you setup any recovery method for the account, like other email address or a phone number.

    I'll be waiting for your kind reply.
  6. Janet_C Win User

    Xbox really really loud

    Thanks for the info, did the installation complete without any major complications?
Thema:

Complicated Installing Issues

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