Completely Outraged

Discus and support Completely Outraged in XBoX Games and Apps to solve the problem; can someone please explain to me why your "community manager" "ryo" just told me in online chat that he cant refund my copy of Destiny 2 even though i... Discussion in 'XBoX Games and Apps' started by kingWADEski, Dec 11, 2017.

  1. kingWADEski
    kingWADEski Guest

    Completely Outraged


    can someone please explain to me why your "community manager" "ryo" just told me in online chat that he cant refund my copy of Destiny 2 even though i am eligible for refund as per YOUR TERMS OF USE. He said they cant process any refunds for destiny at this
    time because it is pending update. WELL AFTER THEY UPDATE THEY WILL FIX THE ACHIEVE AND I WONT GET A REFUND. MICROSOFT ANSWER FOR YOUR CRIMES I AM 1 STEP AWAY FROM BUYING A PS4.

    Oh. And also he directed me to microsoft legal department, suggested i dispute the purchase with my bank, and failed to disclose supervisor contact info. All of these "solutions" are completely unacceptable from a customer service standpoint.

    :)
     
    kingWADEski, Dec 11, 2017
    #1
  2. VernierSlake
    VernierSlake Guest
    Customer support for a banned console.

    You're outraged that you've been console banned despite being "innocent" but not outraged enough to not buy another console. OK...
     
    VernierSlake, Dec 11, 2017
    #2
  3. Pandasaur cx
    Pandasaur cx Guest
    Im outraged

    Please verify that the games are among your purchases,
    here    .
     
    Pandasaur cx, Dec 11, 2017
    #3
  4. Mister Cizl
    Mister Cizl Guest

    Completely Outraged

    Hey kingWADEski! Unfortunately, we are unable to provide billing and subscription support here on the forums. Refunds are not guaranteed but for additional support you will need to contact support

    here    . Thanks!
     
    Mister Cizl, Dec 12, 2017
    #4
  5. Mister Cizl Win User

    Completely Outraged

    Hey kingWADEski! Unfortunately, we are unable to provide billing and subscription support here on the forums. Refunds are not guaranteed but for additional support you will need to contact support

    here    . Thanks!
  6. JamesEvan Win User

    What to look for in a hacked lobby?

    This is complete ***. I bought this game to enjoy it and this is just making me not want to play it at all. It's outrageous that they don't even look into what's happening.
  7. jasonbrooks2972 Win User

    Need For Speed Pros and Cons

    Don't!!!

    this game is aweful, period!!

    I've had to endure a dozen times or more of just complete outrage..

    theres wayyy to many bugs.. stay away from this game..
  8. CornerPureEagle Win User

    outrage

    There is a service outage.

    I would suggest you to read this sticky post and tune in for future updates :

    forums.xbox.com/.../1498012.aspx

    from what i know it have already been solved so you can go back and play online on your account.
  9. VernierSlake Win User

    Customer support for a banned console.

    You're outraged that you've been console banned despite being "innocent" but not outraged enough to not buy another console. OK...
Thema:

Completely Outraged

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