Complaint

I am writing about the ongoing issue with logging in Xbox Live. Although the acknowledgement of the issue only appeared on your website many people, myself included had this problem since the 14th. As of today the problem is still
not solved and because of that I cannot use any function of Xbox Live Gold which I paid for.So far I have chatted with many of your support team members, some of whom were very helpful some less so. However the problem remains and at this point I have been
unable to use a service which I paid for 20% of the time I subsribed for.

I would like two things at this point:

- A clear answer regarding when will I be able to access my Live Gold account.

- Some sort of compensation for the time you failed to provide a service I paid for.

Best regards

Samuel Balassa

:)

 

Does anyone have a problem with my Gamertag?

A gamertag is unique to the individual though so while if something is obviously offensive then you'd expect it to be looked at and maybe complaints being made, on this occasion and with this gamertag, any complaint is without foundation really, and like I said before, it's just merely a case of people being offended for the sake of it.

 

Complaints

Hi so me and my 8 of my friends got banned yesterday for a day, because someone in the party(thats not even on my friends list) was tea-baggin and now my xbox is $#@&ed up, its been two days, 6hrs in total talking to Incompetent ppl on ur help line and
all they can tell me basically is that i have about 500$ in xbox stuff in my room thats now garbage, so can someone that knows what they are doing PLEASE HELP ME

 

No one can tell you how long it will take to be fixed.

You can check on the service status
here

As per the ToU you agreed to you are not entitled to any refunds or compensation due to a service interruption.