COMPLAINT: Xbox Moga XP5-X not supported as official Xbox controller by Call of Duty Mobile

Discus and support COMPLAINT: Xbox Moga XP5-X not supported as official Xbox controller by Call of Duty Mobile in XBoX on Mobile to solve the problem; Dear Microsoft Support Team and all the others facing the same issue Please consider this post as a complaint and keep track of this complaint till... Discussion in 'XBoX on Mobile' started by Berat J., Dec 16, 2020.

  1. Berat J.
    Berat J. Guest

    COMPLAINT: Xbox Moga XP5-X not supported as official Xbox controller by Call of Duty Mobile


    Dear Microsoft Support Team and all the others facing the same issue

    Please consider this post as a complaint and keep track of this complaint till the official resolution of it.

    I bought an android phone which came with a XBox Moga controller which is official XBox controller for mobile and the same controller which is not working with a COD:Mobile. The controller is not being recognized as official controller.

    As I am not the only one facing this issue and if an official controller which is advertised as Game Controller for Android devices and the same one is not being recognized as an official controller by Activision game COD:Mobile, this is a really big issue
    that will lead to filing a complaint to the EU Consumer Rights.

    What an amateur device launch team you have, you should have fixed all these things before launching the device, zero customer satisfaction and I want a full compensation for this.

    :)
     
    Berat J., Dec 16, 2020
    #1
  2. SwordofWhedon Win User

    Moga xp5-x plus

  3. GMS1stLDYCannon Win User

    COMPLAINT: Xbox Moga XP5-X not supported as official Xbox controller by Call of Duty Mobile

    Hello so this happens for some games. I ALSO have an OFFICIAL XBox controller that wont work for COD or PUBG at the moment. It works for all other games though. Just hang in there, I guess at some point in time the game manufactures will make them compatible.
  4. XBF - Hayabusa Win User

    Moga xp5 Controller not working on android

    Hello PleaseAnswer12,

    I’m sorry to hear you are having issues playing your mobile games with your MOGA controller.

    Not all mobile games are compatible with external controllers. Some android games such as Call of Duty Mobile and Minecraft do support it.

    Controllers that are identified as Official Xbox and Designed for Xbox are optimized for the best cloud gaming experience. Verified controllers will work for cloud gaming but may be less optimal.

    • For the best performance, update your controller to the latest firmware. (For non-Microsoft controllers, see the manufacturer’s support site for help updating your controller.)


    Designed for Xbox

    • MOGA XP5-X Plus Bluetooth Controller for Mobile & Cloud Gaming Android/PC (Bluetooth or USB connection)
    Verified

    • MOGA XP5-A Plus Bluetooth Controller for Android/Windows 10 (Bluetooth or USB connection)
    Here is the PowerA support in case you are having more issues with your controller, since it is not a first party product, we cannot offer more support on it.
  5. kuba112811 Win User

    Moga controller don`t work

    I am trying to use Moga XP5-X Plus
  6. Obsessive Power Win User

    My controller moga xp5x wont work on xbox game pass

    Hi,

    For your controller to work in Cloud streaming it needs to be in Xinput mode.

    As per this note on the Power A Support page:

    "MOGA controllers support two types of input modes: XInput and DirectInput.

    If initial wired connection is unsuccessful, switch modes by pressing Start + Select for three seconds. Three LED flashes indicate mode was changed and retained in memory. Repeat process to switch back. XP5-A Plus default input mode is DirectInput, but also supports XInput."

    https://www.powera.com/support-arti...onnectivity/moga-xp5a-xinput-and-directinput/
Thema:

COMPLAINT: Xbox Moga XP5-X not supported as official Xbox controller by Call of Duty Mobile

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