Complaint about Microsoft Service

Hey, RashGalaxy6! Let me be the first, then, to apologize for everything you've had to go through. Hopefully they are able to get it all repaired for you without too much hassle. If you have any other support questions, feel free to make a new post detailing
your new issue and troubleshooting you've done. We'll try to get you sorted out without too much pain!

My friend hasn't been referred before, he is silver and he lives 2 miles away from me so I don't know why it wouldn't work. Also I upgraded about a week about a week after being silver, but I thought the whole point of having points for upgrading was to
get silver people to come back to gold. So long term silver members or people 2 days over the limit not being rewarded is just plain stupid and that is why I think I deserve my points. I have currently 0 as I have just deposited 1500 so I know they arn't on
the way and I didn't get them

You'll need to post in the Xbox LIVE Rewards area that Mistress Sara linked you above. You'll receive a response to your inquiry within 3 business days. The team rewards team works from Monday-Friday from 9 AM to 5 PM PST. Unfortunately, folks on this side
of the forums are not able to assist you directly with this sort of inquiry.

And I'm not posting this in the rewards section as this is a complaint so don't move or ask me to move it to there

Hello I've been buying xbox ever since they started. The first time I've had a problem with xbox I contact service telling that console will not play dvds and makes a grinding noise when I put dvds in. So get told to reboot whole console and reload. Which
worked for bout an hour when re contacting them was told to do same thing. Now is it me or if I've done this once and it's not worked s second time will not work. After some to they finally agreed it was fault

Then the controller breaks shortly afterwards and services get even worse now. Wish I could go into it but it would take forever to go through.

But the thing that really and I mean really gets me is that no one is yet to apologise for the hassle that it's caused.