Compensation for Xbox live being offline

Unfortunatly we dont get a compensation when the servers are down

It would be nice if Xbox does give some form of compensation but unless it's a serious outage that lasts multiple days, I dont think they will.

so you are suggesting that we should just get free stuff because of an issue microsoft couldnt help, i dont see it all being an issue this stuff happens

Hi all,can we get some kind of compensation for xbox live services being offline due to service issues,this is the second time in a week and its ufair that we all pay for this service which is a great service when its working may i add butxwhen it goes down
it seems to go down for hours and hours,the last issue i had was last week where i couldnt contact my online contacts on my list and vice versa,i ended up waiting 7 hrs for this to be corrected,i really dont know how long this recent issue is going to take
to fix but would appreciate something back even if its a 48 hr Xbox live passcode or some sort of token to show that we are appreciated by microsoft because in my opinion this outage is because of a recent update of xbox or server update,either way its not
the consumers fault plus i feel i am paying Microsoft to be a beta tester rather than them testing the updates before they release them,if that makes sense?

Many software and hardware companies do this but with Microsoft being such a huge company they have the funds and resources to not do this or is it that they just dont care as long as they get paid we all suffer.

I would be grateful if someone could answere these questions just so i have some understanding and actually feel like i am a valued customer of Microsoft.

Many Thanks

You can not expect it to be on 24/7 365

But that is exactly what i pay for...i pay my internet provider to provide me internet if by chance it goes down my internet provider gives a small token gesture to show that you are valued,same as electricity and gas companies. So if i have paid for a service
i would expect it to be on 24/7 and not have an intermittent service or is Xbox live not a service for consumers? Or is it just another greedy multibillion dollar company that just exretes over the little person?

Hi all,can we get some kind of compensation for xbox live services being offline due to service issues,this is the second time in a week and its ufair that we all pay for this service which is a great service when its working may i add butxwhen it goes down
it seems to go down for hours and hours,the last issue i had was last week where i couldnt contact my online contacts on my list and vice versa,i ended up waiting 7 hrs for this to be corrected,i really dont know how long this recent issue is going to take
to fix but would appreciate something back even if its a 48 hr Xbox live passcode or some sort of token to show that we are appreciated by microsoft because in my opinion this outage is because of a recent update of xbox or server update,either way its not
the consumers fault plus i feel i am paying Microsoft to be a beta tester rather than them testing the updates before they release them,if that makes sense?

Many software and hardware companies do this but with Microsoft being such a huge company they have the funds and resources to not do this or is it that they just dont care as long as they get paid we all suffer.

I would be grateful if someone could answere these questions just so i have some understanding and actually feel like i am a valued customer of Microsoft.

Many Thanks

Smokeyj1006

You can not expect it to be on 24/7 365