Compensation for inability to use game pass subscription

Discus and support Compensation for inability to use game pass subscription in XBoX on Consoles to solve the problem; The power cord for my xbox one x stopped working back in July so I requested a replacement cord as it was under warranty. It originally said it would... Discussion in 'XBoX on Consoles' started by Brandon_389, Nov 24, 2020.

  1. Brandon_389
    Brandon_389 Guest

    Compensation for inability to use game pass subscription


    The power cord for my xbox one x stopped working back in July so I requested a replacement cord as it was under warranty. It originally said it would arrive in two days but I kept getting emails saying that it was delayed. Fast forward to a couple weeks
    ago I got an email saying that it was shipped, but the tracking number never gave an estimated delivery date. It never ended up arriving so I just went out and bought my own, which I shouldn't have had to do for a device under warranty. I want to know how
    I can go about getting reimbursed for the months I paid for my game pass subscription but was unable to use my xbox.

    :)
     
    Brandon_389, Nov 24, 2020
    #1
  2. ngocphi Win User

    Compensation for inability to use game pass subscription

    You have to contact support

    You do know that the cable is the easiest thing to get from a computer store right?

    Its a 5 dollar cable an ac cable for any laptop with double rounded ends
  3. Catt Daddy 11 Win User

    Your Server problems are starting to be a pain in the ***!

    I wanna know will you compensate for your inability to provide the service I'm paying for per your tech issues
  4. X15charactersXx Win User

    Xbox Live Account Sign-in Issue

    I dont think it's super cool that all of us customers who pay for Game Pass, EA Access, and Live wont be able to access them until this is resolved. I feel we should be compensated for the time we were not able to make use of our paid subscriptions.
  5. vorlokk Win User

    My subscription has been cancelled. How can I restore it?

  6. XBF Javier R Win User

    How do I verify to my xbox one that I still have an active Game Pass Subscription?

    Hello there Doctrine,

    We thank you for bringing this inquiry to our forums community, and understand that this concerns an inability to launch and play some Xbox Game Pass games, as well as an inability to play some Xbox Game Pass games offline.

    Our suggestion here, for any errors while trying to launch game titles through subscriptions such as Xbox Game Pass or Xbox Live, we recommend
    power cycling the Xbox One console, as well as
    removing and adding the Microsoft account that owns that subscription.

    As for playing games offline, we do suggest following our using Xbox One offline support article for steps on setting
    up games offline. If a game requires a connection to the internet, it will not be available to play offline.

    Try this for us and then let us know if this helps.

    Best wishes!
Thema:

Compensation for inability to use game pass subscription

Loading...
  1. Compensation for inability to use game pass subscription - Similar Threads - Compensation inability game

  2. May 5, 2026 - PC Gaming Preview - Xbox PC App [2605.1001.7.0]

    in XboX Insiders
    May 5, 2026 - PC Gaming Preview - Xbox PC App [2605.1001.7.0]: Hey Xbox Insiders! A new version of the Xbox PC App on Windows has been released for users enrolled in the PC Gaming Preview. Check the release notes linked below to learn more: May 5, 2026 - PC...
  3. May 4, 2026 - PC Gaming Preview - Xbox PC App [2605.1001.6.0]

    in XboX Insiders
    May 4, 2026 - PC Gaming Preview - Xbox PC App [2605.1001.6.0]: Hey Xbox Insiders! A new version of the Xbox PC App on Windows has been released for users enrolled in the PC Gaming Preview. Check the release notes linked below to learn more: May 4, 2026 - PC...
  4. Games Library Issue. Game not showing up in Xbox Mode

    in XboX Insiders
    Games Library Issue. Game not showing up in Xbox Mode: I currently have 3 games from Steam installed but only 2 of them actually appear in my Games Library. The missing game shows up on the Xbox Game Bar and of course in my Steams Library with the...
  5. [Bug] ACA Neo Geo games (Metal Slug 1–5) won’t launch on PC – Windows 11 25H2 + Xbox App...

    in XboX Insiders
    [Bug] ACA Neo Geo games (Metal Slug 1–5) won’t launch on PC – Windows 11 25H2 + Xbox App...: • Platform: PC – Windows 11 Home • OS Version: Windows 11 25H2 Build 26200.8246 • Insider Ring: Xbox Insider – Delta (External) Xbox App version: 2605.1001.5.0 None of the ACA Neo Geo games...
  6. April 28, 2026 - PC Gaming Preview - Xbox PC App [2605.1001.5.0]

    in XboX Insiders
    April 28, 2026 - PC Gaming Preview - Xbox PC App [2605.1001.5.0]: Hey Xbox Insiders! A new version of the Xbox PC App on Windows has been released for users enrolled in the PC Gaming Preview. Check the release notes linked below to learn more: April 28, 2026 -...
  7. Add Microphone/In-Game Voice Chat Support for Xbox App on LG & Samsung Smart TVs

    in XboX Insiders
    Add Microphone/In-Game Voice Chat Support for Xbox App on LG & Samsung Smart TVs: Xbox TV app still has no mic support after 3 years. Here's why Microsoft should fix it. The Xbox app launched on Samsung TVs in July 2022. It's now April 2026. In nearly four years, Microsoft...
  8. The inability to change the Xbox username from "GimGiwer" to "gimgiwer".

    in XBoX Accessibility
    The inability to change the Xbox username from "GimGiwer" to "gimgiwer".: I want to change my Xbox username from "" to "", that is, change the uppercase letters to lowercase. However, Xbox won't let me do that. Is there any way I can do it for free?...
  9. XBOX App on the PC and the INABILITY to download captures from XBOX Live

    in XBoX on Windows
    XBOX App on the PC and the INABILITY to download captures from XBOX Live: SO Microsoft/Xbox, are you going to update the XBOX App on the PC BEFORE JANUARY so we can download our captures before they get wiped? Every article says you can do it through the app by clicking...
  10. Inability to change Xbox privacy settings despite the lack of a family

    in XBoX Accessibility
    Inability to change Xbox privacy settings despite the lack of a family: When I was trying to play Halo Infinite's Forge Experience, I was met with a prompt multiple times telling me that my privacy settings were preventing me from accessing Forge content. So, after...