Como ser reembolsado?[Translation-How to be reimbursed?]

Hi Prgamer2017,



I'm sorry to hear about the issue with the purchases. The purchase should be refunded if it didn't go through. Here is some additional information regarding the refund process.

In regards to requesting a refund you will need to do so online. Click here to learn How
to complete the refund request form.

After you submit the request, you’ll receive confirmation and follow-up emails that will include instructions on how to keep track of your request.

If you are needing further assistance with the purchase I would suggest to contact Live Support.

When you go to Contact Us, follow these steps to request a call:

• Step 1 ----click on Contact us
  
• Step 2 ----under what you having trouble with select Subscriptions & billing
  
• Step 3-----under what is the issue I can't redeem a code then hit next
  
  Step 4 ----scroll down to select request a call
  

Please be sure to try the website request refund first, as agents will direct you there anyway. Also you are able to reply to the emails that you will receive from doing the online request directly.



Hope this helps.



Thanks,

Brad

consegui cancelar toda a assinatura do game pass e fui reembolsado,muito obrigo pelo suporte

[Mod Translation: I managed to cancel the entire game pass subscription and I was reimbursed, much obliged by the support]

"Reembolsado" perdón

[Translate]

"Refunded" Sorry

estoy igual men, y parece ser que nadie tiene una respuesta para este problema, crei que era cuestion de tiempo pero como dices que llevas un mes asi parece ser que no sera asi. Si alguien te responde y te dice como solucionarlo seria genial.

[mod translation: I am equal men, and it seems that nobody has an answer for this problem, I thought that was a matter of time but as you say that you're a month so it appears that will not be so. It
would be great if someone you responds and tells you how to fix it.]

Olá, basta ser paciente e tentar novamente mais tarde....

e ver se resolve, pois como é o lançamento pode ocorre esse tipo de coisas…

_____

[Translation -Hello, just be patient and try again later ....

and see if it solves, because how is the release can occur this kind of things …]