Communications ban still active

Hello, My account was communications banned 7/25/2017 and was suppose to be lifted 8/15/2017. But, it is not 9/22/2017 and my account still hasn't gotten its communication rights back. I would like to solve this issue please and thank you.

:)

 

Communication ban still active, despite ban expiring.

Try removing your account from your console,doing a hard reset & redownloading your profile.

If that doesn't work then it's possible you have had your suspension extended due to other offences the enforcement team have discovered.

For some reason this is not showing up on the enforcement site.

You can try contacting support
here & they might be able to see if your suspension was extended but will not be able to do anything about it.

A case review is the only way to contact the enforcement team.

 

Communication ban still active, despite ban expiring.

Hello, my Xbox Live Account got a communication ban till 28.09.2017.

Despite the ban expiring two days ago, I still can't use any of the communication features.

The Enforcement website won't allow me to fill out a case review, so is there any other way to get into contact with the Enforcement Team?

 

There appears to be an issue that has been happening lately. It appears that if an enforcement action was extended then there may be no additional notification and the enforcement site does not reflect this extension. The only way to currently find out if
an enforcement action was extended is to contact Xbox support.

 

I have contacted support. They were the ones who told me to make this post and they couldn't tell me any additional information.

 

try hard resetting the console by holding the power button in for 10 seconds. Then, reboot the console.



Also, if that does not work, try removing the account from the console then adding it back again.



Good luck!

 

I have done both of those multiply times, and called support multiply times, still nothing. Its going on 2 months now since the ban should of been lifted.