Communication bans are understandable.. but banning me from games I paid you money for is not.

HGN JUICY FRUIT · Oct 25, 2017

so I received a communications ban for a while.. and I'm not going to argue that anymore, it is what it is right? What I am extremely unhappy about is being banned from playing the games I paid my money to you Microsoft to play. I really don't care about
not being able to communicate.(I know "retaliation" is against the rules, but should be taken into consideration) but if you're going to hold games I paid for hostage.. that isn't right. Give me a permanent comm ban for all I care.. but using your "platform"
as a privilege and almighty power, taking people's games they spent money on is not right at all. I think I can say many people missed the pre-enforcement team xbox.. They say, "We don't want to be the arbiters of speech" but that's the pot calling the kettle
black . I honestly get beik g strict on the threats, and racism, nudity, offensive gamertags.. but getting banned for retaliating to someone's abuse is kind of ridiculous. If you're going to ban everyone for using offensive language(that's not racist, or threatening)
why have the messaging feature? Or!.. why not just filter every "offensive" word out of the text option?.. you're a computer/software company!.. should be easy peasy. Before you comment with the same asinine "just follow the rules" reply.. please just don't.

:)

bloosuga · Oct 25, 2017

XBox Live Suspension

cross44 said: L: ↑

otisthered said: L: ↑ Seems to me that the best way to ban someone is simply take away their ability to communicate. No chat. No messages. No nothing. Should still be able to play online if you are paying for the service though. Now if they are cheating then, yeah. Ban them from the service completely.Click to expand...
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Got to disagree, paying doesn't mean get away with things. You don't yell at a cop that pulled you over and go with the line "I pay your salary" do you? Of course not, it's not logical to assume you deserve special treatment when it comes to the rules because you pay.

You deserve to use the service properly, if you abuse that they deserve to remove you from said service so you can't be a problem. It forces a person to be responsible, and if they aren't willing to, they are going to pay for it (literally) which is the only real punishment MS can do.

I honestly wish companies would be harsher faster, we'd have fewer twats on xbox live if people that were always being assholes, cheating, glitching, exploiting, griefing teams were just removed from the game. I'm not about to defend them for the money they paid, they paid to have access assuming they'd follow the rules, and part of that is some basic social etiquette.

Hope i swayed you.

I've been playing so long i've had to deal with cheaters so long (back to dial up... gasp) and i know you said cheaters should go, but there's a lot more to cheating than just the obvious, including glitching (some don't consider glitching or exploiting a glitch as cheating when it is).

I'm for do the crime do the time just so we can get decent community again.Click to expand... Well, no you didn't. No one should be a dick or a racist or whatever.... I just think it would be a better penalty to just take away those privileges. If it keeps happening, sure, ban the fuckers. Ultimately I don't really care since I'm not a dickhead online.Click to expand...
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This is exactly how it works. They don't just do an overall ban unless you did something that deserves it. A communication ban is just that, no messages, in game chat, party chat, and the such. They also do this in increments of time (as was asking about above) and the first ban is 24 hours, second is 48, third is a week, fourth is 2 weeks, fifth is a month ect. Just had someone get off a 2 month communication ban. They also tell you when your ban is up in the message you receive both in email and message on xbox. This message states the reason for the ban and when the ban time is up. If it's a permanent ban it will state 12/31/9999. They don't just do a full ban on your account for communications ban, so if this individual can't access their account because of a ban, it wasn't because he called someone a homophobic slur unless he's been banned multiple times in the past for it.

otisthered · Oct 25, 2017

XBox Live Suspension

Seems to me that the best way to ban someone is simply take away their ability to communicate. No chat. No messages. No nothing. Should still be able to play online if you are paying for the service though. Now if they are cheating then, yeah. Ban them from the service completely.

M3tal Daz3 · Oct 25, 2017

Actually your purchases are still under your account as you haven't lost the rights to items you were billed for. You just can't use the xbox live service since you forfeited that privilege by breaking the rules of the service.

The enforcement team doesn't uses the forums and we can't help you with suspension issues and since you are not claiming any contest to your behavior toward the Code of Conduct I will have to refer this particular statement from the enforcement site:

"When a permanent account suspension is issued, XBLPET does not actively revoke an account's purchases or licenses or otherwise render existing content unplayable. Any content that has been downloaded and can be accessed without an internet connection
can continue to be used by the affected account offline. Content downloaded to the suspended account’s Home Xbox One console can also continue to be used by other accounts present on the console.

However, once an account has been permanently suspended, it will not be able to re-download previous content or purchase new content. This is because a permanent suspension completely blocks the account from accessing the Xbox Live service. Any digital licenses
that are already downloaded remain intact, but keep in mind that any game titles or specific features that require online services will not be useable"

To check your suspension or if eligible for a case review: https://enforcement.xbox.com

M3tal Daz3

Actually your purchases are still under your account as you haven't lost the rights to items you were billed for. You just can't use the xbox live service since you forfeited that privilege by breaking the rules of the service.

The enforcement team doesn't uses the forums and we can't help you with suspension issues and since you are not claiming any contest to your behavior toward the Code of Conduct I will have to refer this particular statement from the enforcement site:

"When a permanent account suspension is issued, XBLPET does not actively revoke an account's purchases or licenses or otherwise render existing content unplayable. Any content that has been downloaded and can be accessed without an internet connection
can continue to be used by the affected account offline. Content downloaded to the suspended account’s Home Xbox One console can also continue to be used by other accounts present on the console.

However, once an account has been permanently suspended, it will not be able to re-download previous content or purchase new content. This is because a permanent suspension completely blocks the account from accessing the Xbox Live service. Any digital licenses
that are already downloaded remain intact, but keep in mind that any game titles or specific features that require online services will not be useable"

To check your suspension or if eligible for a case review: https://enforcement.xbox.com

HatefulVexed

i have just been permanently banned after 15 years of gaming with my account that i bought games on within those years, and i didn't get a notification for why i was banned or option to revert the ban.. no im not the cleanest player communication wise but i don't get repeated reports and most reports are of me replying to someone that cursed at me.. Other then that i am a clean player gaming wise as in i don't cheat or use mods.. i can understand a suspension for a week or so but a permanent ban? i have so many games i bought with my hard earned money to lose it all and i don't even know why? i had my account since 2007, so the least you can do is reply to a customer who been using your service for that long.. Hopefully this is some kind of glitch like the other people above me said because this isn't fair at all, if it's true.. i just want my account back, ban me from communication forever if anything.. don't ban my account and i can't play my games or watch my tv apps i paid for.. So please reply or tell me what to do because 15 years of being your customer should mean something and you should as in the Microsoft family should look into something like this being im a loyal customer for over a decade.. PLEASE HELP 😥

ChainSmokingBob

You will not be banned if you are reported without cause and receiving money from modders will not cause you to get banned either.

.

My advice would be that you do not share that money with anyone else and I do understand your concerns but you're actually well covered.

AWeeScottishLAD

literally just been banned on rainbow size siege for someone killing me for no reason so I send one message and I get banned but yet trollers can get away with not letting somebody play a game they paid good money for?by all means he broke the code of conduct
first but I'm banned first .

jonwincer

How and why would it lead to bans? Every single one of my friends or at least 80% of people who play Xbox share there games to friends so they can play together or just enjoy the game itself. Why would sharing a game that has already been paid for result in bans? Let me guess, because they lost out on half the money they could have made off a secondary customer? Alot of the time people share games so they CAN play with friends or just experience a new game for themselves and mind you if Microsoft were to remove this as a possible feature, the community backlash would be catastrophic for them so no I don't think any bans would come from this nor have I ever heard of anyone being banned on any game for it.

Communication bans are understandable.. but banning me from games I paid you money for is not.