Common error 'we've lost your TV signal'

Discus and support Common error 'we've lost your TV signal' in XBoX Games and Apps to solve the problem; Microsoft have asked me to put this post up regarding connection delays between the xbox one and the sky box. Occasionally whilst changing channel the... Discussion in 'XBoX Games and Apps' started by MuffCabbage1989, Oct 21, 2014.

  1. Common error 'we've lost your TV signal'


    Microsoft have asked me to put this post up regarding connection delays between the xbox one and the sky box. Occasionally whilst changing channel the above error comes up and there's a delay in the connection

    :)
     
    MuffCabbage1989, Oct 21, 2014
    #1
  2. homey1963
    homey1963 Guest
    No TV Through Charter Cable/Motorola box

    I just set up my xbox tv and have the HDMI cable plugged in fully to both the xbox and the cable box. The screen, however, keeps switching from a freezed frame of the last thing that was on my tv to saying "We've lost your TV signal!" I have a Samsung
    TV, Charter Cable, and a Motorola cable box. Funny, the Power Off test to the cable box works but still constantly states "we've lost your tv signal". Very frustrating, I feel it's the hdmi port on Xbox One.
     
    homey1963, Oct 21, 2014
    #2
  3. HUSTLEDANCE
    HUSTLEDANCE Guest
    Problem: Connecting to TV using Bose sound system.

    Me:

    I am using a Bose sound system console with my Xbox One system. Xbox works but can't use TV with Xbox. Msg: "We've lost your TV Signal' Have tried all combinations of connecting the HDMI cables. Suggestions?
     
    HUSTLEDANCE, Oct 21, 2014
    #3
  4. Resvon Win User

    Your TV signal was lost...

    Just to note that my #1 no longer seems to work. #2 still does but is mighty inconvenient when your DVR happens to be recording and you can turn it off. What a frustrating device this has been.
  5. Mister Quimby Win User

    Your TV signal was lost...

    Hey there xcwilzx!

    Please go ahead and create a new thread if you haven't already. This way you can receive support specifically tailored to you. Be sure to include the details of the issue as well as any troubleshooting steps that you have tried. Thanks in advance!
  6. xcwilzx Win User

    Your TV signal was lost...

    This has been happening to me too for quite some time. Being able to run my cable box through my xb1 was convenient due to having a sound bar with an optical output and my tv not supporting optical. Running it through the xb1 it sounds great...when it's
    working...which lately has proven to be very rare. Did you guys ever get it fixed? I've seen others complain about the same issue with no fixes.
  7. mikemisanthropy Win User

    Your TV Signal Was Lost

    well, i'm unplugging my cable box from my xbox one, since it never works anymore. when i got my xbox one, live tv worked most of the time and, if it didn't, it was easily resolved. now, through the last few updates, live tv works 5% of the time if i'm
    lucky, with no way to resolve the error when it occurs. so the update effectively took away functionality from my xbox one, and i'm now unplugging something that's supposed to be a core feature of the system over PS4. way to go xbox/microsoft. cheers all
    around on this one. good job.
  8. Resvon Win User

    Your TV signal was lost...

    I've been encountering this error for almost 12 months. It's gotten to the point where my 2 year old now knows the phrase "tv broken" when we get the error. Nice. I even sent my x1 back into microsoft for "repairs" though I have no idea what they actually
    tested and/or fixed. When I got it back, it still had the problem. I'm also a comcast subscriber.

    There are two things I now do that seem to resolve it in the shortest amount of time: 1) quit the tv app and start it again (i.e. hit xbox button, press the little button with 3 lines with the tv app selected , and quit); 2) quit the tv app, power off my
    cable box (motorola in this case), power the cable box back on, restart the tv app.

    #1 can take 5-10 times to work. When #1 really doesn't seem to be happening, I revert to #2 which seems to work decently regularly. In fact, #2 seems to work so much better that I've now started with #2 as a matter of course when I hit this error.

    I totally feel your frustration.
Thema:

Common error 'we've lost your TV signal'

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