Comments problem on Xbox App on Android

Discus and support Comments problem on Xbox App on Android in XBoX on Mobile to solve the problem; I was going to view comments on my Xbox App on Android, but I can't see them! All it says on the comments is always "Be the first to comment". I kept... Discussion in 'XBoX on Mobile' started by BraveChampion48, Nov 4, 2018.

  1. Comments problem on Xbox App on Android


    I was going to view comments on my Xbox App on Android, but
    I can't see them! All it says on the comments is always
    "Be the first to comment". I kept on refreshing it, but it still says it! Can you please help me with this
    glitch?
    Comments problem on Xbox App on Android [​IMG]


    :)
     
    BraveChampion48, Nov 4, 2018
    #1
  2. Sign in problem Xbox One app on android

    Any fix for the Xbox One App sign in loop problem on android? The app continuously prompts for sign in and does not enter the program.

    Thanks.
     
    BigDataRising79, Nov 4, 2018
    #2
  3. OneGuide missing from App

    They have officially responded on reddit:

    "OneGuide, including the guide, TV controls, and TV streaming, were removed from the Windows versions of the Xbox app. To use OneGuide on Windows, get the Xbox One SmartGlass app in the Windows Store. OneGuide is still part of the Xbox app on iOS and Android."

    Windows 10 Creators Update FAQ posted 3/31/17 : xboxone
     
    Archersaurus22, Nov 4, 2018
    #3
  4. XBF George L
    XBF George L Guest

    Comments problem on Xbox App on Android

    Hello!

    Thank you for bringing this issue to our attention. I recommend trying to turn the phone all the way off and remove the battery then wait a minute or two and power it back up. Afterwards if the problem persists uninstall and reinstall the App and let us
    know with a reply if the issue continues.

    Thank you for reaching out!
     
    XBF George L, Nov 4, 2018
    #4
  5. I did do my phone power. The problem persists, and when I uninstalled it then reinstall it, it still persists. Comments problem on Xbox App on Android :(
     
    BraveChampion48, Nov 4, 2018
    #5
  6. XBF Chris J
    XBF Chris J Guest
    Hey Brave,

    I would like to clarify a few things before we go further with troubleshooting. Is this a feature that worked for you before? Are you able to view comments while on another device? What about when you are logged into a different account, or not logged in
    at all?

    We appreciate your cooperation here, and I hope to find you a solution as fast as possible. Right now, I'm thinking it may have to do something with your privacy settings.

    Doublecheck your privacy settings
    to make sure nothing is restricted in relation to viewing other people content/comments.

    Hope this helps!
     
    XBF Chris J, Nov 4, 2018
    #6
  7. kardevil2
    kardevil2 Guest
    Tenta reiniciar telemóvel
     
    kardevil2, Nov 4, 2018
    #7
  8. Zatomas
    Zatomas Guest

    Comments problem on Xbox App on Android

    Hey there!

    Let's try the following (please follow the order):

    • Clear the app's cache from the Android 's settings
    • If you didn't solve, logout and login again to the app
    • If you didn't solve, uninstall and reinstall the app
    Let me know if some of these help you solve the issue!
     
    Zatomas, Nov 4, 2018
    #8
  9. Trippul G
    Trippul G Guest
    I'm having the same issues as OP. Running Android 4.4.2. The comments feature in the Xbox App used to work fine, up until a couple of weeks ago. Since then, every single item in my activity feed shows no comments and says "Be the first to comment", whether
    there are already some there or not.

    Tried clearing the app's cache, then when that didn't work, I tried uninstalling and reinstalling, and the problem still persists. Comments work fine in the Windows 10 app, as well as when viewing my feed on the console itself.

    Being that viewing and adding to comments is probably 90% of what I use the Android app for, this is a pretty frustrating problem to have.
     
    Trippul G, Nov 13, 2018
    #9
  10. J3573R84
    J3573R84 Guest
    I can confirm this is not an issue with his phone nor is it an issue with his profile. This is a widespread issue affecting many people if not everyone. Its a glitch with the xbox app as comments are viewable on consoles just not on the app.

    I am the owner of a few clubs and me and everyone in these clubs can not view comments. I am a memeber of other clubs i do not own and everyone in these clubs also can not see comments.

    I also have friends who are in clubs i am not in and they also can not see comments made in the clubs and no one else can see them either.

    Also i can confirm its not just an issue with Android phones as i am on iphone.

    This issue started for me and everyone one else at the end of October - start of November.

    I have reported it to xbox support but they tell me they have limited resources and also that they cant report it to anyone that can deal with it only that i have to post it here to the forums.
     
    J3573R84, Nov 17, 2018
    #10
  11. Darkwolfecze
    Darkwolfecze Guest
    Clearing all cache and data should help.
     
    Darkwolfecze, Nov 17, 2018
    #11
  12. J3573R84
    J3573R84 Guest
    That doesnt work everyone with the issue has tried all possible trouble shooting procedures.

    The issue lies with the xbox team and their software.

    Its something they are going to have to fix on their side.
     
    J3573R84, Nov 5, 2018
    #12
  13. XBF Brad A Win User

    Comments problem on Xbox App on Android

    Hello Trippul,

    That's awesome I will check it also when I get home and see. That would be great if it is fixed. Thanks for the feedback.

    Brad
  14. XBF Brad A Win User

    Comments problem on Xbox App on Android

    Hello all,

    If the issue is this widespread pretty sure we are aware of it and looking into it. I will also mention it to a few people and see what I can find out, as I checked my app on my iPhone as well and don't see comments either. It most likely something to do
    with the Xbox app and phone being they have to be written different than a PC or console. I will let everyone know if I find out anything.

    Thanks,

    Brad
  15. Zatomas Win User

    Comments problem on Xbox App on Android

    Hey there!

    Let's try the following (please follow the order):

    • Clear the app's cache from the Android 's settings
    • If you didn't solve, logout and login again to the app
    • If you didn't solve, uninstall and reinstall the app
    Let me know if some of these help you solve the issue!
  16. Darkwolfecze Win User

    Comments problem on Xbox App on Android

    Clearing all cache and data should help.
  17. Trippul G Win User

    Comments problem on Xbox App on Android

    I'm having the same issues as OP. Running Android 4.4.2. The comments feature in the Xbox App used to work fine, up until a couple of weeks ago. Since then, every single item in my activity feed shows no comments and says "Be the first to comment", whether
    there are already some there or not.

    Tried clearing the app's cache, then when that didn't work, I tried uninstalling and reinstalling, and the problem still persists. Comments work fine in the Windows 10 app, as well as when viewing my feed on the console itself.

    Being that viewing and adding to comments is probably 90% of what I use the Android app for, this is a pretty frustrating problem to have.
Thema:

Comments problem on Xbox App on Android

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