Cold War asking to be bought again

Discus and support Cold War asking to be bought again in XBoX Games and Apps to solve the problem; I have black ops Cold War as a disc but whenever I go to play it says I have to buy the game. I’ve tried hard resetting my Xbox deleting saved data but... Discussion in 'XBoX Games and Apps' started by blakemerrel, May 19, 2022.

  1. blakemerrel
    blakemerrel Guest

    Cold War asking to be bought again


    I have black ops Cold War as a disc but whenever I go to play it says I have to buy the game. I’ve tried hard resetting my Xbox deleting saved data but nothing worked and when I go to the Microsoft store it says I am able to launch and play the game but when I launch it, it still asks for me to but it

    :)
     
    blakemerrel, May 19, 2022
    #1
  2. blakemerrel Win User

    Cold War asking to be bought again

    I don’t have the stitch bundle but I have the chemical reaction pack should I uninstall that and reset my Xbox?
  3. Lucas Lauer Win User

    Cold War asking to be bought again

    Did you purchase the Stich Gilded bundle? If you did, uninstall that from your console and it should fix the issue after restarting your console.

    If not, please try to remove and add your account again:

    First:

    Press the Xbox Button > Settings > System Settings > Storage.

    Highlight but don't select a storage device, and then press Y on your controller for Device Options.

    On the Device Options screen, select Clear System Cache.

    When prompted to confirm storage device maintenance, select Yes.

    Press the Xbox Button > System > Settings > System > Storage > Clear local saved games (Note: Just do this if your saves are saved in the cloud, else they'll be lost)

    Remove Account:

    1. Press the Xbox button. ​​​

    2. Select System > Settings > Account > Remove accounts. ​​​

    3. Select the account that you want to remove, and then Remove. ​​​

    4. Close. ​​​

    ​​​

    Power Reset:

    1. If you have an external HD, please unplug it and let it unplugged for testing purposes.

    ​​​2. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

    3. Unplug all the cables (power, HDMI, etc..) and wait 5 minutes.

    4. After 5 minutes, plug all the cables in again (except for the external HD) and then turn your console back on by pressing the Xbox button on the console.

    ​​​

    Add Account:

    ​​​1. Press the Xbox button. ​​​

    2. Select your gamerpic in the upper-left corner of the screen, move all the way down and select Add new. ​​​

    3. Enter the Email Address and the Password.​​​

    4. Read the Microsoft Service Agreement and Privacy Statement, and then select I Accept. ​​

    5. Follow the steps to configure your Sign-In & Security preferences to add your Microsoft account to your Xbox console again.

    Try to run Call of Duty Black Ops Cold War and see if it works. If it doesn't, please let me know.
  4. blakemerrel Win User

    Cold War asking to be bought again

    I had the option to download a starter pack and 2 pro packs but nothing like in the video and it’s still asking for me to buy it again
  5. Lucas Lauer Win User

    Cold War asking to be bought again

    Hello, blakemerrel. Thanks for reaching out! My name is Lucas, and I'm an Independent Advisor and a Microsoft user just like you. I'll be happy to assist you today.

    Would you please take a look at this video? This may solve your issue.

    https://www.youtube.com/watch?v=MsjT3wPKwIk

    Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    If you still have this issue after doing the steps mentioned on the video, please let me know.
  6. Lucas Lauer Win User

    Cold War asking to be bought again

    I'd recommend you to try the steps above and see if it works.

    Also, after clearing the local saved games, make sure the Cold War data was cleared:

    Go to My Games & Apps >Cold War >Manage Installation >Saved Data

    Select your Gamertag > Delete from Console

    Select Reserved Space > Clear reserved space

    Then proceed with removing and adding your account again and see how it goes.

    Got this suggestion from All Mundell:

    https://answers.microsoft.com/en-us/xbox/forum/...
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Cold War asking to be bought again

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