Coin purchase & Add away didn't work -_-

Discus and support Coin purchase & Add away didn't work -_- in XBoX Games and Apps to solve the problem; sorry my english is not goot. i have buy coins + (sry i dont know the right words in english but i think its) "ad free" for my account for ~10 €... Discussion in 'XBoX Games and Apps' started by Snibbelz272, Oct 8, 2015.

  1. Snibbelz272
    Snibbelz272 Guest

    Coin purchase & Add away didn't work -_-


    sorry my english is not goot.

    i have buy coins + (sry i dont know the right words in english but i think its) "ad free" for my account

    for ~10 € with my credit card ... i became nothing! i also have ~300 coins and the advertising is also there ... -_-

    :)
     
    Snibbelz272, Oct 8, 2015
    #1
  2. Bingo unable to purchase coins or tickets

    I just tried to purchase coins, it baffled me because it stated I just tried purchasing them. Which I didn't purchase, I was trying to watch the add. I did make a purchase a few days ago that I paid for, but did not receive the coins, only tickets.

    see below

    Coin purchase & Add away didn't work -_- [​IMG]
     
    RenovatedEmu241, Oct 8, 2015
    #2
  3. bingo

    I've just purchased coins and didn't receive the coin pack but received a message saying I couldn't purchase as I'd already purchased but I didn't receive them!!!! I've got my receipt to say I paid but no coins were increased..........

    Help
     
    TattierAsh462, Oct 8, 2015
    #3
  4. RoyLitts
    RoyLitts Guest

    Coin purchase & Add away didn't work -_-

    I also purchased a ticket package and have not received the tickets. Although it was quick to charge my PayPal account... Is there anyone out there...???
     
    RoyLitts, Oct 8, 2015
    #4
  5. Hey there, guys! It looks like there was an issue yesterday with connecting in Microsoft Bingo, and it may have affected purchases. It's resolved now, but I suggest you contact us via chat
    or phone support to get a refund of your purchase yesterday if they did not actually refund it. After you get your refund back, make the purchase again. If that still doesn't work for you, we want to know, so please post back and we will look into this further.
    Coin purchase & Add away didn't work -_- :)
     
    Misses Quinzel, Nov 1, 2018
    #5
  6. Misses Quinzel Win User

    Coin purchase & Add away didn't work -_-

    Hey there, guys! It looks like there was an issue yesterday with connecting in Microsoft Bingo, and it may have affected purchases. It's resolved now, but I suggest you contact us via chat
    or phone support to get a refund of your purchase yesterday if they did not actually refund it. After you get your refund back, make the purchase again. If that still doesn't work for you, we want to know, so please post back and we will look into this further.
    :)
  7. RoyLitts Win User

    Coin purchase & Add away didn't work -_-

    I also purchased a ticket package and have not received the tickets. Although it was quick to charge my PayPal account... Is there anyone out there...???
  8. Simple OJ Win User

    Did not receive Apex coins

    You will not get the coins right away after purchase, I had a friend who the got Apex Coins a month after he made the purchase.
  9. Ricardo Lechuga Win User

    Game Coins Purchased- Not Delivered

    Ok, what you should do is contact EA support, They manage the internal content of the game, show them the proof of purchase and they will add the coins to your account, and you can ask them to check why the coins do not arrive.
  10. Cameron Birt Win User

    MUT Coins

    You're very welcome! If you purchase the coins on the Microsoft/Xbox store (signed in to the account you'd like the coins for) they'll work on Xbox, yes.
Thema:

Coin purchase & Add away didn't work -_-

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