Codice o Gift card sottratto senza il mio consenso[Code or Gift card stolen without my consent]

Sorry to hear it. I'm afraid you would need to contact Mojang for more help with this https://help.mojang.net

Ciao, effettivamente è piuttosto strano... il codice per fortnite inlcudeva dei v-bucks/skin oppure la campagna single player? Considera che il multy di fortnite è gratuito.

In ogni caso puoi provare a contattare il supporto xbox qui: https://beta.support.xbox.com/help/...es-gifting/troubleshoot-gift-card-code-issues

[Translation-Hello, it's actually pretty weird... was the code for v-bucks/skin or the single player campaign? Consider that the fortnite multy is free.

In any case, you can try contacting xbox support here: https://beta.support.xbox.com/help/subscriptions-billing/redeem-codes-gifting/troubleshoot-gift-card-code-issues]

Sorry to hear that you had to pay twice for your grandson's gift but according to the Microsoft gift card terms and conditions
Microsoft isn't responsible if your gift card is lost, stolen, misplaced, or used without your permission.

Please see section 2.2 of the link below.

https://support.microsoft.com/en-us/help/10562/microsoft-account-gift-card-terms-and-conditions

Hi Carlos, my name is Oskayra happy to respond to you today.

There are two possible explanations for this problem:

The gift card has already been redeemed by someone else. This can happen if the card was stolen or lost, or if someone bought it and then redeemed it without your knowledge.
There is a problem with the card code. This can happen if the code is misspelled or damaged.

If the gift card has already been redeemed by someone else, you may be able to get a refund from the seller or the store where you bought it.

If there is a problem with the code on the card, you may be able to get a new gift card from the merchant or the store where you purchased it.

Here are some tips to avoid this problem in the future:

Buy gift cards from authorized dealers. This will help reduce the risk of card theft or loss.
Check the card code carefully before redeeming the card. Make sure it is spelled correctly and is not damaged.
Keep the receipt for your purchase. This will help you get a refund if there is a problem with the card.

Kind regards, Oskayra

I'm not really sure why they asked you to post here. This is a community forum so we don't work for Microsoft and can't do anything about a stolen gift card. It also states on gift cards that Microsoft is not responsible for lost or stolen codes. Since you know it was your friend, make him buy you a new code.