Codes for Digital Quantum Break purchase

Discus and support Codes for Digital Quantum Break purchase in XBoX Sales and Promo to solve the problem; I was wondering if there was any way to expedite the code delivery for the digital downloads that were included with the Quantum Break purchase. I... Discussion in 'XBoX Sales and Promo' started by dr3wzy, Apr 26, 2016.

  1. dr3wzy
    dr3wzy Guest

    Codes for Digital Quantum Break purchase


    I was wondering if there was any way to expedite the code delivery for the digital downloads that were included with the Quantum Break purchase. I downloaded the game from Xbox Live and am excited to try out the Windows 10 cross play feature as well as the
    Alan Wake games. However, I was told it would take me up to 10 days to receive the code. The game is really fun and I feel like I may actually play it enough to beat it within those 10 days. Is there anything I can do to get my digital codes delivered more
    quickly?

    :)
     
    dr3wzy, Apr 26, 2016
    #1
  2. Mister Beep
    Mister Beep Guest
    Missing free games codes from Quantum break

    Hey there!

    When did you purchase/redeem the Quantum Break code? In order to receive Quantum Break on Windows 10 and Alan Wake's American Nightmare, you would have needed to redeem the digital code before April 4th, 2016 (or April 10th in US, Canada, and UK) to
    be eligible. If the code was redeemed on your account after those dates, unfortunately you're not eligible to receive Quantum Break on Windows 10 and Alan Wake's American Nightmare codes.

    In regards to Alan Wake, did you purchase an Quantum Break Xbox One bundle, or did you purchase a digital code for Quantum Break? That will help us a bunch.
     
    Mister Beep, Apr 26, 2016
    #2
  3. SrHarveyWinston
    SrHarveyWinston Guest
    Quantum Break Preorder Digital Codes???

    just wondering when I'll be receiving my digital codes for Quantum Break Windows 10, Alan Wake and Alan Wake American Nightmare for XB1 from my preorder purchase of Quantum Break on April 4????

    please help! Thanks Codes for Digital Quantum Break purchase :)
     
    SrHarveyWinston, Apr 26, 2016
    #3
  4. Mister Quimby
    Mister Quimby Guest

    Codes for Digital Quantum Break purchase

    Hey there dr3wzy1

    Just to clarify, when did you purchase Quantum Break? If you just purchased Quantum Break recently, it will take up to 10 days for you to receive your code. Also, if you recently purchased Quantum Break, you will only receive a code for Alan Wake. The Windows
    10 version of Quantum Break and American Nightmare were only offered with the pre-order of Quantum Break.

    If it has been past 10 days, be sure to let us know so that we can look into this further. Thanks!
     
    Mister Quimby, Apr 26, 2016
    #4
  5. Mister Beep Win User

    Missing free games codes from Quantum break

    Hey there!

    When did you purchase/redeem the Quantum Break code? In order to receive Quantum Break on Windows 10 and Alan Wake's American Nightmare, you would have needed to redeem the digital code before April 4th, 2016 (or April 10th in US, Canada, and UK) to
    be eligible. If the code was redeemed on your account after those dates, unfortunately you're not eligible to receive Quantum Break on Windows 10 and Alan Wake's American Nightmare codes.

    In regards to Alan Wake, did you purchase an Quantum Break Xbox One bundle, or did you purchase a digital code for Quantum Break? That will help us a bunch.
  6. Mister Beep Win User

    Quantum Break Windows 10 Code

    Hey Aldazar83,

    If you purchased Quantum Break digitally after April 4th 2016, you will not be eligible for the Windows 10 code as that was specifically a pre-order offer. Since Quantum Break is not an Xbox Play Anywhere game, purchasing Quantum Break on Xbox One after
    that date does not unlock the Windows 10 version.

    Hope this helps clear it up!
  7. Mister Beep Win User

    Xbox One 500GB Special Edition Quantum Break Bundle - Now Alan Wake American Nightmare and Win 10 Code

    Oh apologies I didn't catch that before. The Quantum Break Xbox One bundle should only come with a digital code. Which retailer did you purchase the bundle from? Disc copies of Quantum Break do not qualify for the Windows 10 versions of Quantum Break.

    Having an understanding of where the console was purchased from will help us a bunch. Also, does the Quantum Break Xbox One bundle box look like the box that is linked in your original post?
  8. Mister Beep Win User

    Bought QB Xbox One Bundle and never received QB Windows 10 code

    Hey there!

    Did the Quantum Break Xbox One bundle you purchased come with the download code, or a disc copy of Quantum Break? That bit of information will help us a bunch!

    Just a heads up, the Windows 10 code for Quantum Break is exclusive to those who pre-ordered the game digitally through the Xbox Store or redeemed a game code before the game's release (Before April 10th in US, Canada, and the United Kingdom).
  9. DigitalAssassin Win User

    Never Received Windows 10 Download Code - Purchase made in March through Amazon try #3

    Hi there, can you please tell us what game you're talking about? I think the only game that's given a Windows 10 code is Quantum Break?

    If you are referring to Quantum Break are you sure the version you bought the version that entitled you to the W10 code? To be eligible customers had to pre-order the digital version of "Quantum Break" for Xbox One through the Xbox Store or for those who
    redeemed a digital code purchased from participating retailers or from the Xbox One Special Edition Quantum Break Bundle by April 5, 2016.

    If it's not QB, please let us know what game you are referring to.
Thema:

Codes for Digital Quantum Break purchase

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