Code xbox one entré sur le site mais pas installé sur la console ![Code xbox one entered on...

Discus and support Code xbox one entré sur le site mais pas installé sur la console ![Code xbox one entered on... in XBoX Games and Apps to solve the problem; Bonjour, J'ai besoin d'aide svp... J'ai acheter le jeu Resident Evil 2 remake, avec la pré-commande on m'a offert un code pour les armes speciales.... Discussion in 'XBoX Games and Apps' started by Bearlion62, Feb 8, 2019.

  1. Bearlion62
    Bearlion62 Guest

    Code xbox one entré sur le site mais pas installé sur la console ![Code xbox one entered on...


    Bonjour,

    J'ai besoin d'aide svp...

    J'ai acheter le jeu Resident Evil 2 remake, avec la pré-commande on m'a offert un code pour les armes speciales.

    Alors voila mon pb :

    J'ai entré le code via un ordianateur sur mon compte xbox sur le site microsoft, dans mon historique c'est donc ecrit "vous possedez ce produit". Mais lorsque je me connecte sur ma console, rien n'a été installé...

    Je reviens donc sur le site, et coté de "vous possedez ce produit" c'est ecrit "installer sur mes appareils", je clique dessus, je coche ma xbox one et je cique sur "installer sur mon appareil". Mais ensuite, sur ma console, toujours rien, aucun bonus
    n'a été installé...

    Quelqu'un peut-il m'aider svp ?

    Merci beaucoup

    Mickael

    [Translation - Hello, I need help please... I buy the game Resident Evil 2 remake, with the pre-order I was offered a code for special weapons. So here's my pb: I entered the code via a computer on my xbox account on the microsoft site, in my history
    is written "you own this product". But when I connect to my console, nothing has been installed… I come back to the site, and next to "you own this product" is written "install on my devices", I click on it, I check my xbox one and I click on "install on my
    device". But then, on my console, still nothing, no bonus has been installed... Can someone help me please? thank you so much Mickael]

    :)
     
    Bearlion62, Feb 8, 2019
    #1
  2. WPAK Win User

    Code xbox one entré sur le site mais pas installé sur la console ![Code xbox one entered on the site but not installed on the console!]

    Web translation:

    Code xbox one entered on the site but not installed on the console!

    Hello,

    I need help please ...

    I buy the game Resident Evil 2 remake, with the pre-order I was offered a code for special weapons.

    So here's my pb:

    I entered the code via a computer on my xbox account on the microsoft site, in my history is written "you own this product".
    But when I connect to my console, nothing has been installed ...

    I come back to the site, and next to "you own this product" is written "install on my devices", I click on it, I check my xbox one and I click on "install on my device".
    But then, on my console, still nothing, no bonus has been installed ...

    Can someone help me please?

    thank you so much

    Mickael

    Response:

    Hi there,

    this is most likely caused by the current Service issue regarding Purchase & Content Usage, which could prevent you from downloading items you own. Please see this link for the most recent update regarding this issue:

    https://support.xbox.com/xbox-live-status

    When the service issue has been resolved you should be able to download your content again

    Let us know the results.
  3. misterbigfoot Win User

    Livraisons Xbox One

    pour une sortie aussi importante, moi je préfére prendre la securiter, j'ai preco a micromania, sur de l'avoir demain a l'ouverture, sur les sites de ventes, pas sur qu'elle arrive demain chez vous.

    pour un jeux, sa passe 1 ou 2 jours de retard, mais pas pour la ONE !!
  4. VodkaFusi0n Win User

    Une erreur est intervenue lors de la transaction. Veuillez réessayer ultérieurement.

    moi j'ai acheter une nouvelle xbox 360 avec 3 mois de live gold comprit dedans et le code ne va pas des codes d'états comme 801613C9 et 80153021 et sur le site xbox sa m'écrit : Une erreur est intervenue lors de la transaction. Veuillez réessayer ultérieurement.
    Que Faire ? Un Départ terrible sur cette console ...
  5. Gaym3r75 Win User

    Souscription impossible - Xbox Live REWARDS

    je l'ai fais depuis le site justement, ne trouvant pas l'équivalant sur la console directement.
  6. thelsb Win User

    Impossible de télécharger MAX PAYNE 2

    Le jeux n'est plus téléchargeable sur le XBOXLIVE, il n'y est pas...idem sur le site XBOXLIVE..on ne peut pas le télécharger...? mais comment as tu fait??
Thema:

Code xbox one entré sur le site mais pas installé sur la console ![Code xbox one entered on...

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