Code redeemed on windows but then when through to xbox its the wrong profile

Had a gift code for minecraft pc version and applied it to my microsoft acct - i didnt know it that when you play the game it uses the xbox launcher for it and that is linked to an xbox profile that my son uses that already has minecraft on it, so need to get the game refunded etc and used on my other microsoft acct

Unfortunately nothing is transferable between accounts and once the code has already been redeemed it's no longer eligible for refund.

Hey mate,

Are you download it through the Windows Store? Make sure you have a read through the link below which explains how you can download as its a bit confusing

support.xbox.com/.../quantum-break-windows-10-redeem-code

Cheers

Denaz

You see the following error message when you try to redeem a code on Xbox One or online through a web browser:

Something went wrong

Sorry about that. Give it a try in a while.

Additionally, you may see this message associated with error code SVC60016.

This error may occur because the content associated with the token can’t be found.

http://support.xbox.com/en-US/error-code-lookup?code=SVC60016

If you are trying to redeem your Windows 10 QB code please follow the instructions on this support page

http://support.xbox.com/en-US/xbox-on-windows/game-titles/quantum-break-windows-10-redeem-code

I bought an xbox and it came with a windows 10 edition code and that is what i redeemed. When i play it it says its a trial version but the code says its for a complete full game.

Microsoft Xbox codes need to be redeemed on your profile through Xbox, Xbox app, or Xbox.com. Any Epic game codes will need to be redeemed on their site. As long as your Xbox profile is synced, the rewards will transfer over to the game.

Hope this helps!