Code provided already redeemed

Discus and support Code provided already redeemed in XBoX Rewards & Social to solve the problem; I just cashed in Gems for 3 month Game Pass. Code provided in the email doesn’t work. I get a message saying it’s already been redeemed. Thanks... Discussion in 'XBoX Rewards & Social' started by PunkRockRobotV2, May 31, 2018.

  1. Code provided already redeemed


    I just cashed in Gems for 3 month Game Pass. Code provided in the email doesn’t work. I get a message saying it’s already been redeemed.

    Thanks

    :)
     
    PunkRockRobotV2, May 31, 2018
    #1
  2. Need help redeeming my xbox live code

    I tried redeeming the code in my browser on my computer using these instructions, big mistake. It said "thank you, you redeemed your code" and then exited me out. No gamertag registration whatsoever. I thought the whole point of redeeming my code was to create a gamer tag, but no just exits me out. I then tried redeeming my code on my xbox (so that I could create the gamer tag) and it said "sorry, code already redeemed."

    so what the... what do I do now?
     
    Charles Higgens, May 31, 2018
    #2
  3. JohnnyXeo
    JohnnyXeo Guest
    Code already redeemed?

    I would reach out to the support team via twitter or telephone to see what they can help. It would be a bit more official for you to go this route.
     
    JohnnyXeo, May 31, 2018
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Code provided already redeemed

    Hello PunkRockRobotV2,

    We see that this code was redeemed to your account. If you are having issues with your subscription, you should reach out to Xbox Suppoprt at (Contact Us | Xbox Support). Since subscriptions are not
    run by Xbox Live Rewards, we cannot diagnose any subscription issues.
     
    XBLRewards8, Jun 1, 2018
    #4
  5. XBLRewards8 Win User

    Code provided already redeemed

    Hello PunkRockRobotV2,

    We see that this code was redeemed to your account. If you are having issues with your subscription, you should reach out to Xbox Suppoprt at (http://support.xbox.com/contact-us). Since subscriptions are not
    run by Xbox Live Rewards, we cannot diagnose any subscription issues.
  6. XBF Leo G Win User

    Xbox prepaid codes

    Hello Tenshun,

    Thank you for posting on the Xbox forums. We understand that you are attempting to redeem a prepaid code, but it has already been redeemed. We have a support article that provides

    troubleshooting for code issues
    . You mentioned that you put in a request to change the code. Are you referring to the request a new code link at the bottom of the support page we provided? Be sure to let us know the results!

    Thanks,

    Leo
  7. XBF Diego M Win User

    Carte dabonnement [Translation-Season ticket]

    Hi Shawn,

    Thank you for posting on the forums, I'd be happy to help.

    However, would you mind explaining further what the issue is with the Xbox Live Gold subscription pre paid card?

    Do you not know to redeem it or was the card damaged or already used?

    I'll provide a link for redeeming a code:
    https://support.xbox.com/billing/prepaid-codes/redeem-prepaid-codes
  8. KieranWatts Win User

    Blackout beta

    I have pre ordered the game off of amazon and have already redeemed my code on the call of duty website. I then redeemed the code which the website provided on the xbox store. After redeeming the code i searched the game on the xbox store to try and install
    it, and it then said that i own the game however there is no option to install it. The game is also not in my ready to install list
  9. XBF Diego M Win User

    I can't redeem my code of Xbox live

    Hi Edgar,

    Thank you for coming to the forums today. I'd be happy to help.

    Can you explain a little more what the problem is with redeeming the code? is there an error message or code? Is the code already redeemed? Have you tried on the

    console, Xbox App, Windows 10
    or online at
    microsoft.com/redeem
    ?

    If you can provide us some more information we would be happy to further assist you!
Thema:

Code provided already redeemed

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