Code not working

Discus and support Code not working in XBoX on Consoles to solve the problem; Just bought 3 month xboxone/360 code on Amazon and it won't accept it when I try to redeem it on my Xbox one. error code comes up. Any ideas on what I... Discussion in 'XBoX on Consoles' started by V Pro x CrAzE x, Oct 14, 2017.

  1. Code not working


    Just bought 3 month xboxone/360 code on Amazon and it won't accept it when I try to redeem it on my Xbox one. error code comes up. Any ideas on what I can do?

    :)
     
    V Pro x CrAzE x, Oct 14, 2017
    #1
  2. dannypenfold
    dannypenfold Guest
    Codes not working

    Hello, Have you gotten in touch with Xbox support. They would be able to help you with this issue Code not working :D I hope this helps with you issue.!
     
    dannypenfold, Oct 14, 2017
    #2
  3. Codes not working

    I recently just bought £10 pound credit for xbox and put in the code, it then came up with saying the code had already been used. Is this a glitch or has someone actually used it illegally, can you fix this please?
     
    StreetGlideTom, Oct 14, 2017
    #3
  4. Senryu BR Win User

    code not working

    Some doubts?

    Your Live Region is US?

    In case of yes go to the next question, if not the problem is the 1600 ms points only works in US live, the Ms points cards only works for region they are builded (for a sample if buy US, the cards in comun way is the values of 1600 and 4000 points for US
    and only works in US, if i buy a Live Brazil card; comum value is 1500 and 4500 points, and try to use in US account the system stop the operation because he didn´t reconize cards from outside of the country of your account).

    That card have 25 digit code?

    If yes and your account match the region of points you have back to reseller and inform the card dosen´t work and try to use in front of them (if they permit, and show your account to prove you didn´t receive anything)they have the legal obrigation to substitute
    in case of card dosen´t work.

    I hope i help you and forgive my bad english it´s self learnerd
  5. loki87 Win User

    No Codes working!

    It could be related to the system outage Xbox Live is currently experiencing. I would wait until this is cleared up and try again. You can always check the status here:

    support.xbox.com/.../xbox-live-status
  6. Smwutches Win User

    code not working

    You would want to contact support directly, not through Twitter, for assistance. http://support.xbox.com/contact-us
  7. FTJGamingandTrading Win User

    Code not working

    Thanks for your answer, i already try to use the code on my browser but still not working, then i can't call the xbox support because i'm French and my english is not very good.

    During 1 week i have try everyday to use the code but nothing happened.
    Have you tried contacting Activision support? I would send a message on their Community Support page almost similar to this one. https://community.activision.com/t5/Call-of-Duty-Forums/ct-p/cod-forums
  8. XBLRewards8 Win User

    code not working

    Hello TinselLily46023,

    We do not have any offer that sends a code to your phone number. This forum is for Xbox Live Rewards offers only. You may wish to try the general sales and promotions forum, if this is an offer from Xbox.
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