Code not redeemable

Discus and support Code not redeemable in XBoX Sales and Promo to solve the problem; hi got message from xbox live that i had a code as part of game pass promo for a film tried redeeming code on console and pc and both say ‘contact who... Discussion in 'XBoX Sales and Promo' started by master1967, Sep 21, 2018.

  1. master1967
    master1967 Guest

    Code not redeemable


    hi

    got message from xbox live that i had a code as part of game pass promo for a film tried redeeming code on console and pc and both say ‘contact who the code came, we cant redeem it’

    any help would be great

    :)
     
    master1967, Sep 21, 2018
    #1
  2. SpeakingChalk69
    SpeakingChalk69 Guest
    Redeem code not working

    redeemable game code not working
     
    SpeakingChalk69, Sep 21, 2018
    #2
  3. GhostEatinToast
    GhostEatinToast Guest
    Code not redeemable

    Good evening,

    I have purchased the gears of war 4 and I received free codes for the other games which I have played on 360 as well, so I was really excited to play those games again on another console. Unfortunately one of the codes does not seem to be working. I have redeemed
    the code for gow 2, but the download never appeared in the list, I tried the code again but it said this code had already been redeemed.
    How can I find this game in my inventory so I could download it?

    I want to thank you in advance for your consideration and wish you a pleasant evening.

    Best regards

    GhostEatingToast
     
    GhostEatinToast, Sep 21, 2018
    #3
  4. XBF Crystal P
    XBF Crystal P Guest

    Code not redeemable

    Hi master1967,

    I'm sorry to hear about the current issue you may be experiencing with a code not redeemable. Did the code come in an Xbox Live Message? If so, the promotional messages sent through Xbox Live at time do have Expiration codes. Have you tried the steps on
    this troubleshooting page,
    "Troubleshoot Xbox prepaid code issues ?     If the problem persists, please
    Contact Customer Support    .

    Hope this helps.
     
    XBF Crystal P, Sep 21, 2018
    #4
  5. master1967
    master1967 Guest
    Expiration? Unless they set it to less than 30 minutes
     
    master1967, Sep 21, 2018
    #5
  6. XBF Chris J
    XBF Chris J Guest
    Hey Master

    You are right, 30 minute expiration would be crazy!

    At this point, as stated above, I recommend
    contacting us     so that an agent can review this promotional code for more info.

    Hope this helps
     
    XBF Chris J, Sep 21, 2018
    #6
  7. master1967
    master1967 Guest
    support contacted, chatted with lovely agent, code should work but doesn't, Techs to kick it up the **** over the weekend
     
    master1967, Nov 3, 2018
    #7
  8. StuartATrueRed Win User

    need to know how to activate an xbox live gold card

    If you mean redeeming the code, there are a number of ways to do it, you can redeem on the console, by going to the store, and finding the redeem code option, select it, and type in the code, and then redeem it. You can also redeem the code on the Microsoft
    store on Windows 10, by selecting the three dots on the top right next to your gamerpic, then select redeem code, and type in the code and redeem it. or you can redeem the code on the Xbox app on iOS or Android. You can also redeem the code on account.microsoft.com
    too.
  9. maxen Win User

    Unable to download Dance Central 2 full game for free in the Xbox 360 as cover says

    There should be a code included inside the box that had the console. Then you simply redeem the code from the console and the download of the game should start.

    How to redeem codes:
    support.xbox.com/.../redeem-prepaid-codes

    (Relevant section: Redeem prepaid codes on your console)
  10. DigitalAssassin Win User

    i need help redeeming a dlc code i got from a friend

  11. Warjax Win User

    Halo 4 Specializations

  12. DarkMullac Win User

    i need help redeeming a dlc code i got from a friend

    to redeem code press xbox button go left down to redeem code redeem it and there you go
Thema:

Code not redeemable

Loading...

  1. Code not redeemable - Similar Threads - Code redeemable

  2. Problem redeeming this Xbox code bought on eneba.

    in XboX Insiders
    Problem redeeming this Xbox code bought on eneba.: I have bought a game on a site called ENEBA. The game code was supposed to be used in Australia, but when I tried redeeming it on my Australia account it said the code was bought in another...

  3. i thought i redeemed my code for forza horizon 4 but it wont let me reinstall it

    in XBoX Games and Apps
    i thought i redeemed my code for forza horizon 4 but it wont let me reinstall it: if i didnt redeem the code for forza horizon 4 could microsoft resend it because i dont see it in my message center nor do i see it in the chat 867d0fa9-9fe7-4741-8ba0-c001934482e7

  4. Can't redeem code due to Region settings, but region is same

    in XBoX Accessibility
    Can't redeem code due to Region settings, but region is same: Hello, I have purchased 2 minecraft gifts from the official site, the payment goes thru Microsoft site. So my region is Bosnia and Herzegovina and when I was buying the games there was an option...

  5. Why can't I redeem my game code?

    in XBoX Games and Apps
    Why can't I redeem my game code?: I just recently bought the Day One Edition of Dark Souls 3, and included inside is a game code for the original Dark Souls. But every time I try to redeem this code I am given the error "Check...

  6. Gift Cards Code was Redeemed Despite the Code was Concealed

    in XBoX on Windows
    Gift Cards Code was Redeemed Despite the Code was Concealed: Hi, Can anyone direct me to the person I can contact to complain about my gift cards that are redeemed despite the code was concealed before I scratch off? Any help would be kindly appreciated....

  7. Gifted A friend a code for game content however they redeemed it on the wrong Microsoft...

    in XBoX Games and Apps
    Gifted A friend a code for game content however they redeemed it on the wrong Microsoft...: I gifted my friend the destiny 2 light and darkness collection however they redeemed it on the wrong account, is there any way to get it refunded or something? It doesn't appear in either of our...

  8. i sent a gifted a game to my friend on xbox and he redeemed the code for the game and it...

    in XBoX Games and Apps
    i sent a gifted a game to my friend on xbox and he redeemed the code for the game and it...: I gifted my brother a for honor gold edition; as he was at a hockey tournament and asked if I could buy it for him since it was on special so I did. he got back to his house today and when he went...

  9. Trying to redeem a code for my child's minecraft account.

    in XBoX Games and Apps
    Trying to redeem a code for my child's minecraft account.: Why am I unable to redeem the Grimace Egg code on my child's minecraft account that is linked to mine? I keep getting this PUR-MaturityRatingsDenialUserInFamily Qz77iCDDxGqzjoCVKMXCtf.0.7...

  10. Can't redeem Xbox 360 DLC code; Any way around this?

    in XBoX Games and Apps
    Can't redeem Xbox 360 DLC code; Any way around this?: Hey all! Yes, I know that the Xbox 360 store is down, but I've also seen reports that some DLC codes may still work. Also, the first screen shows that the code is correctly identified as...