Code from another region

Discus and support Code from another region in XBoX Sales and Promo to solve the problem; I got a code in my email from *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. *** for inviting a friend to gold but I can’t use it... Discussion in 'XBoX Sales and Promo' started by predatorsh1, Jul 14, 2018.

  1. predatorsh1
    predatorsh1 Guest

    Code from another region


    I got a code in my email from *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. *** for inviting a friend to gold but I can’t use it because it says that is from another region.

    :)
     
    predatorsh1, Jul 14, 2018
    #1
  2. RivetingPoet279
    RivetingPoet279 Guest
    redeem code from another region

    I bought a game , Fruit ninja kinect 2 from Microsoft site. Since I am from Romania and Microsoft doesn't have a region dedicated to my country, but they sale Xbox console on this market, I considered that any game I buy I should be able to play on my console,
    no matter the region. I tried to activate the game by gift code, but big surprise, I can't. Because the code is for another region. "

    Contact the seller to get a code that works in your region
    This code was purchased in a different region and cannot be redeemed."

    And I am asked to contact the seller (which is Microsoft site) to give me another code. I tried the virtual agent who failed in helping me. How should I proceed?

    Thank you!
     
    RivetingPoet279, Jul 14, 2018
    #2
  3. Smwutches
    Smwutches Guest
    Smwutches, Jul 14, 2018
    #3
  4. Zero Jehuty
    Zero Jehuty Guest

    Code from another region

    Hello,

    Your best bet would be to contact customer support for that. Contact Us | Xbox Support

    We can not help with code related issues over the forums.

    Zero
     
    Zero Jehuty, Jul 14, 2018
    #4
  5. Zero Jehuty Win User

    Code from another region

  6. Ricardo Lechuga Win User

    Code from another region

    Hi Sr.Schmidt! My name is Ricardo an independent advisor ready to help you with this situation!

    Changing the regions to access content from a different region it's against the terms of service as you an see in the shared picture, your account could receive a enforcement action because of this and you could lose access to the account

    [​IMG]
  7. Miss Portia Win User

    CRYSIS 2 GAME DOWNLOAD

    Hey there! Was the code for the game from the same region? Or was it purchased from another region?
  8. XBF Brad A Win User

    Redeem a code from another region

    Hi Fearless,

    As mentioned by Denis97g, it is impossible to redeem codes from different regions. As there are different laws regulations for different regions. The friend who gifted it will need to

    request a refund online    . I will also go ahead and lock this thread as to prevent repetitive answers.

    Thanks,

    Brad
  9. ThaRealCarKey Win User

    Redeem a code from another region

    He will need to be from the us also for the code to work
Thema:

Code from another region

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