Code for Signin on my Account goes to unknown E-Mail

Discus and support Code for Signin on my Account goes to unknown E-Mail in XBoX Accessibility to solve the problem; Hello, I created a Microsoft-Account for my son, to sign in Minecraft. All of a sudden, the Code, that ist needed to sign in, is send to an E-Mail... Discussion in 'XBoX Accessibility' started by Barbara Schmaus-Bussin, May 12, 2025.

  1. Barbara Schmaus-Bussin
    Barbara Schmaus-Bussin Guest

    Code for Signin on my Account goes to unknown E-Mail


    Hello,

    I created a Microsoft-Account for my son, to sign in Minecraft. All of a sudden, the Code, that ist needed to sign in, is send to an E-Mail adress, I have never seen before. I tried to recover miy Account but every time they say, my Information isn't correct.

    Is there no way to fix this?

    Thany you for your Help.

    :)
     
    Barbara Schmaus-Bussin, May 12, 2025
    #1
  2. Jacyintha Win User

    unknown e-mail on my micosoft account

    If you do not have a way to verify the delete, contact support and dispute the case. They should send it back to the investigation team and fix that up. Would take anywhere between a few hours to 3 days, like the original investigation.
  3. HassanB Win User

    unknown e-mail on my micosoft account

    Hello,

    I'm assuming the person that took your account added alternative e-mails so he could get back in if need be? If so, please visit this page
    here and remove all of the security proofs that are not your own.

    If your talking about them having changed your e-mail address for your login then you would want to take a look
    here.

    More information on security proofs and what they do can be found
    here    .
  4. HardyWeeed Win User

    access problems

    If you can sign in to http://accounts.live.com/ the e-mail address & password you entered is valid. Next, go to
    live.xbox.com/.../Signin & try signing in with the same information. If you're prompted to create a new gamer-tag, the Microsoft account you entered is not currently associated with an X-Box
    Live account. Check your e-mail accounts for messages about your X-Box Live membership. This may help to determine which e-mail account is associated with your X-Box Live membership. If you know your Microsoft account, but can't remember your password, see

    support.xbox.com/.../forgot-microsoft-account-password
  5. Lostbytes Win User

    How i can remove an xbox live free account? HELP!

    Change the e-mail associated with the silver account ... (to something new ,NOT the e-mail for your main account) then apply the 2 day code.
  6. Laz0rkitten Win User

    Issue buying microsoft points

    I need a code from my old e-mail to verify my account. To do so I have to send an e-mail to my old e-mail with the code or I can update my security info. But if I change to a new mail and phone number etc. It wont save my new information because my computer
    is not a trusted computer (with Microsoft essentials and Internet Explorer) so I dunno what to do
Thema:

Code for Signin on my Account goes to unknown E-Mail

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