Code for 'KAMEO' can't be redeemed

Discus and support Code for 'KAMEO' can't be redeemed in XBoX Sales and Promo to solve the problem; I pre-ordered Quantum Break on amazon, and got a code for bonus 360 game 'KAMEO' about 10 days ago. I tried to redeem it many times, both on website... Discussion in 'XBoX Sales and Promo' started by BrianHolsen, Apr 12, 2016.

  1. BrianHolsen
    BrianHolsen Guest

    Code for 'KAMEO' can't be redeemed


    I pre-ordered Quantum Break on amazon, and got a code for bonus 360 game 'KAMEO' about 10 days ago.

    I tried to redeem it many times, both on website and xbox one console, and all failed.

    I've contacted Amazon, and was told to contact back to XBOX Support.

    Please help me out. Thank you.

    :)
     
    BrianHolsen, Apr 12, 2016
    #1
  2. BrainyBee504019
    BrainyBee504019 Guest
    gift code can't be redeemed

    Something went wrong
    Give it another try. If this happens again, let us know by entering the code below at xbox.com/errorhelp so we can investigate.

    XBOS-1002

    ab9f55b3-d15d-402e-81bf-6dc069631e60

    2017/04/08 - 00:25:46 UTC
     
    BrainyBee504019, Apr 12, 2016
    #2
  3. Mister Maka
    Mister Maka Guest
    gift code can't be redeemed

    Hey there BrainyBee504019!

    Wanted to drop in to see if you're still having troubles redeeming your pre-paid code. Let us know so that we can best help out Code for 'KAMEO' can't be redeemed :)
     
    Mister Maka, Apr 12, 2016
    #3
  4. bowski477
    bowski477 Guest

    Code for 'KAMEO' can't be redeemed

    What is the error code you are getting?
     
    bowski477, Apr 12, 2016
    #4
  5. BrianHolsen
    BrianHolsen Guest
    Something went wrong

    Give it another try. If this happens again, let us know by entering the code below at xbox.com/errorhelp so we can investigate.

    XBOS-4000

    f4b01000-a68f-400e-9daf-b4b1a6c63c91

    2016/04/13 - 01:41:15 UTC
     
    BrianHolsen, Apr 12, 2016
    #5
  6. Misses Quinzel
    Misses Quinzel Guest
    Hey, BrianHolsen! That error appears when your account's region doesn't match your physical location. You will want to make sure you
    migrate your account to your physical location so that you can redeem your code.
     
    Misses Quinzel, Nov 3, 2018
    #6
  7. Mister Quimby Win User

    Cannot redeem kameo code

    Hey there OpenPrince912!

    Sorry to hear about the code redemption issue! If you haven't already, I suggest making sure that your account region matches your physical location. If your account is not set correctly, you can run into code redemption issues. Be sure to let us know once
    you have verified that your information is set correctly. Thanks in advance!
  8. OpenPrince912 Win User

    Cannot redeem kameo code

    i have already checked, its set correctly.
  9. OpenPrince912 Win User

    Cannot redeem kameo code

    Hi thank you very much I didn't realise there was a tool I had to use, I thought I just had to set it on the console. I have now been able to successfully redeem the code :D Thanks again!
  10. Mister Beep Win User

    Cannot redeem kameo code

    Hey OpenPrince912,

    To clarify, have you used our
    Region Migration Tool     to migrate to the region you're physically located in? Follow that page's steps to set your account region to the region you're currently located in.

    Let us know how it goes.
  11. SparkStormrider Win User

    Your first xbox 360 game?

    Man I can't remember my first game. I want to say it was Kameo. Heck if I can remember. I'm going with Kameo.
Thema:

Code for 'KAMEO' can't be redeemed

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