CODE 0x97e10bea that supposely doesn't exist!

Thank you! Services seem to be up and running!

BradThurlow,

There is currently a service outage going on which will prevent you from playing digitally purchased games, viewing memberships, and a few other things. You can see the full outage report here: https://support.xbox.com/en-GB/xbox-live-status and
keep up to date with the Xbox Support twitter here: https://twitter.com/xboxsupport?lang=en

Unfortunately this is a sit-and-wait scenario, and we're all in the same chair.

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So basically the microsoft store update that I did last night is causing a conflict with the services.

I just got this code too. Was playing BF1 and in the middle of a game it just says "Something went wrong" and gives me this code. I enter it into the box on the website, like I'm supposed to, and it says "Code doesn't exist"...

Great. Leave it to Xbox to give me a code that doesn't exist, along with no help to solve the problem.

Same here, these games worked before the last up date now don't. Why the heck does the xbox have a code for the error but Microsoft doesn't?