Code 0x803F800. Please help me.

hello123456_369 · Mar 2, 2022

I am trying to play Minecraft. When I open the app, however, it shows me this message: "Minecraft is currently not available in your account. Make sure you are signed in to the Store and try again. Here’s the error code, in case you need it: 0x803F8001". Please help me!

:)

15y

Hello, Am Yan, I bought the game but I got the same problem too I tried a lot but it still got it. I don't know what to do now ;(

Francia J.

Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

This may mean that Microsoft is having trouble checking usage rights, or that the game is no longer in the Game Pass catalog.

Do you own the game or do you have the game through a game pass subscription?

hello123456_369

I own the game myself. I also have a similar problem with Among Us.

Smwutches

You would have to contact cdkeys for a refund.

SweetMonet

Hi, Ruby! I'm sorry to hear you're having trouble signing in to your account. No worries, I'm happy to assist you with this today.

Please follow these steps and see if it will help fix the issue.

Make sure that Passwordless Account and Two-step verification are not enabled here.

https://account.live.com/proofs/manage/additional

Update your password here.

https://account.live.com/password/Change

Sign in here using the new password.

https://www.xbox.com/en-US/

Then, press and hold the Power button on the front of your Xbox until the console turns off.

Unplug everything from the back of your Xbox.

Wait 3 minutes, and then plug the power cord and HDMI back in.

Try to download your account.

Let me know if that works. Thank you!

Code 0x803F800. Please help me.