COD goes to black screen on Xbox one

Discus and support COD goes to black screen on Xbox one in XBoX Games and Apps to solve the problem; Can anyone help with this? I have been playing COD: Ghost for months now, but suddenly when it loads on Xbox one, it shows the Man's face with the ski... Discussion in 'XBoX Games and Apps' started by fluffybuny, Jan 17, 2014.

  1. fluffybuny
    fluffybuny Guest

    COD goes to black screen on Xbox one


    Can anyone help with this?

    I have been playing COD: Ghost for months now, but suddenly when it loads on Xbox one, it shows the Man's face with the ski mask, then goes to a black screen where it says syncing data, then it becomes all black screen and goes no further which seems like
    eternity. I had to switch the game off eventually. I tried unistalling and re-installing the game; also had the shop give me a new disk then uninstall and re-install but still no fix. I tried calling activision support line on the phone but was on hold for
    1 1/2 hrs so had to hang up.

    Does anyone know how to fix this please?

    :)
     
    fluffybuny, Jan 17, 2014
    #1
  2. bundahead
    bundahead Guest
    system error code

    I turned my Xbox one on and it goes thru green initial green screen after about 30 seconds it goes to a black screen that says system error contact customer support.

    code on bottom is e305 00000001 80073cfe.

    it goes no further please help.
     
    bundahead, Jan 17, 2014
    #2
  3. DarthHoskins
    DarthHoskins Guest
    Error code E303 00000000 8007041D

    Hello was watching tv on xbox went to home page to play game when i clicked on game it froze on home screen shut down system when i powered it back up got green xbox one screen after 5-7 min kinect lights up screen goes black. Any one had this happen or
    seen this error code
     
    DarthHoskins, Jan 17, 2014
    #3
  4. COD goes to black screen on Xbox one

    press and hold the power button until it turns off. restart console.
     
    kd666conspiracy, Jan 18, 2014
    #4
  5. FXSTDI03
    FXSTDI03 Guest
    thanks for the post fluffybuny and thanks for the solution kd666conspiracy it worked for me.
     
    FXSTDI03, Jan 19, 2014
    #5
  6. Cr3wchief
    Cr3wchief Guest
    I've got same problem,only i have no disk as it was adownload with consol
     
    Cr3wchief, Jan 19, 2014
    #6
  7. Draagonic
    Draagonic Guest
    Happened to me I call support. They had me pull the Kinect and power cord out the back of the xbox for about 30 seconds. After the 30 seconds plug it in and mine was ready to go and works again COD goes to black screen on Xbox one :)
     
    Draagonic, Jan 19, 2014
    #7
  8. COD goes to black screen on Xbox one

    You don't have to pull the Kinect cord, just take the power cord out of the xbox or unplug it completely from your outlet and let it sit a minute or so. It hard resets the system, clears the cache etc, and will almost always work after the hard reboot.

    Good luck and this should seriously be a sticky as it shows up every few days.
     
    Haunted Spider, Jan 21, 2014
    #8
  9. Hard reset/pulling the power cord has not solved this problem. Anyone else seriously frustrated?
     
    MH24 DROSE MVP, Apr 3, 2014
    #9
  10. as kd6666 stated, u must do a 'hard' reset which is to press and hold the power button on the

    console for about 5 seconds until the power light goes off.. then unplug the power cord from the brick

    for about 10 seconds.. replug power cord.. turn power back on and that should get it. Turning the console off by just tapping the power button or powering down with the controller will NOT work, you

    must press and hold. This trick is also good to use if your xbox one is acting strange on anything it does.
     
    silv3r buIIet, Apr 4, 2014
    #10
  11. this suddenly happend to me, did you find a solution?
     
    RedBulMinitaur, Apr 4, 2014
    #11
  12. HK416A5
    HK416A5 Guest
    If the hard reset doesn't work try this : Start your Xbox One, do not log in with your live account. Start the game, it should load. It will prompt you to log in and it should work ok once you do.
     
    HK416A5, Nov 1, 2018
    #12
  13. HK416A5 Win User

    COD goes to black screen on Xbox one

    If the hard reset doesn't work try this : Start your Xbox One, do not log in with your live account. Start the game, it should load. It will prompt you to log in and it should work ok once you do.
  14. RedBulMinitaur Win User

    COD goes to black screen on Xbox one

    this suddenly happend to me, did you find a solution?
  15. Haunted Spider Win User

    COD goes to black screen on Xbox one

    You don't have to pull the Kinect cord, just take the power cord out of the xbox or unplug it completely from your outlet and let it sit a minute or so. It hard resets the system, clears the cache etc, and will almost always work after the hard reboot.

    Good luck and this should seriously be a sticky as it shows up every few days.
  16. Draagonic Win User

    COD goes to black screen on Xbox one

    Happened to me I call support. They had me pull the Kinect and power cord out the back of the xbox for about 30 seconds. After the 30 seconds plug it in and mine was ready to go and works again :)
  17. FXSTDI03 Win User

    COD goes to black screen on Xbox one

    thanks for the post fluffybuny and thanks for the solution kd666conspiracy it worked for me.
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COD goes to black screen on Xbox one

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